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Checked 26 October 2026

How to cancel JustFab

JustFab, LLC runs JustFab in the US, from El Segundo, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with JustFab so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase JustFab until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if JustFab never cancels
Cancel JustFab for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel JustFab

Fill out one short form. We mail an official termination letter to JustFab's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

JustFab, LLC, Attn: General Counsel800 Apollo StreetEl Segundo, CA, 90245USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the JustFab subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel JustFab yourself

TLDR: On the website, not in the app, open My VIP and finish every cancel screen. Cancel before the 6th to avoid the $49.95 charge, because Skip the Month only skips that fee and leaves the membership on.

Cancel on the website

You can sign in on a desktop or phone browser. JustFab says cancel is not in the app.

  1. 01Sign in at justfab.com in a browser, not the app.
  2. 02Open your Account Profile page.
  3. 03Select My VIP.
  4. 04Scroll to Manage My Membership and select Online.
  5. 05Follow every prompt until the final confirmation. Extra offers can appear first.

The help page says the cancel takes effect immediately once that confirmation succeeds. Stopping early leaves the VIP membership on.

Cancel by phone

The website will not finish, or you cannot sign in.

  1. 01Call +1 855 666 0866. How It Works says the line is open 24/7.
  2. 02Say you want the VIP membership cancelled.
  3. 03Ask them to confirm it is cancelled.

Cancel by chat

The online cancel will not finish. The help page says to use chat or phone.

  1. 01Open chat on justfab.com.
  2. 02Say you want the VIP membership cancelled.
  3. 03Stay until they confirm it. The help page says a refund request for unused VIP Credits also goes through chat or phone.

How to know it worked

  • The help page says the cancellation takes effect immediately once it is confirmed.
  • You may see extra screens or offers before the last step. Continue until that final confirmation.
  • Future monthly membership fees stop unless you rejoin. You can still shop at regular prices. VIP pricing and other VIP benefits stop.

Watch out for

  • Skip the Month is not cancellation. Between the 1st and the 5th you can skip so that month's fee is not charged. The membership stays active, and you can still shop at VIP prices.
  • If you do not skip by the 5th, JustFab charges $49.95 on the 6th for the membership benefits, including a promotional VIP Credit. That repeats each month until you cancel.
  • VIP Credits can be used on products and bundles up to $80. Unused credits expire 12 months after purchase. After you cancel, credits stay on the account but cannot be redeemed while the membership is cancelled.
  • JustFab says it does not automatically ship products, and you are not required to buy every month. The monthly fee is the VIP membership.
  • The terms say you must be authorized to use the payment card on the account.
  • Cancellation is on the website, by phone, or by chat. The help page says it is not available in the app.

JustFab refunds

  • Cancelling does not automatically refund a membership charge already processed.
  • Unused, unexpired VIP Credits can be the subject of a refund request. JustFab says that request has to go through chat or phone. It does not say the request will be granted.
  • If you rejoin later, unused credits that have not expired may be redeemable again. They still expire 12 months after purchase.
  • A product refund is separate. The terms say a refund of merchandise is JustFab's choice, and some state retail delivery fees are not refundable.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel JustFab

  • You cannot log in, or do not remember the email

    The notice goes to JustFab in your name and address. No login, no password.

  • You skipped a month and the VIP fee still came the next month

    The notice cancels the membership. Skip the Month only skips one fee, between the 1st and the 5th.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You tried to cancel in the app

    The notice does not depend on the app. JustFab says cancellation is not available there.

  • You would rather not chase support

    We post and email the notice, then follow up with JustFab until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling JustFab

What people ask about JustFab.

How do I cancel JustFab VIP?

On the website, sign in, open Account Profile, then My VIP, then Manage My Membership, then Online, and finish every screen. Or call +1 855 666 0866, which is open 24/7. Chat works if the website cancel will not finish. The app cannot cancel it.

What is Skip the Month?

From the 1st through the 5th, you can skip that month's $49.95 charge and stay a VIP. If you do not skip, the card is charged on the 6th and you get a promotional VIP Credit. Skipping is not cancelling.

When does a JustFab cancellation take effect?

Immediately, once the website confirmation succeeds or customer service confirms it. Future monthly fees stop. VIP prices stop. You can still buy at regular retail prices.

Do I get my VIP Credits back?

They stay on the account, but you cannot spend them while the membership is cancelled. They expire 12 months after purchase. A refund of unused, unexpired credits has to be requested by chat or phone. JustFab does not say that request is approved.

Does cancelling refund the last $49.95?

Not automatically. The help page says cancelling stops future membership charges and does not refund charges already processed.

Can you cancel JustFab without me logging in?

Yes. The notice goes to JustFab in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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