Do it yourself
Cancel Madison Reed yourself
TLDR: Cancel the color delivery or Limitless Color+ membership in your account before it renews, or email colorcrew@madison-reed.com. The next order is billed if you miss the renewal, and subscription payments are non-refundable.
Cancel in your account
You have a recurring color delivery or a Limitless Color+ membership.
- 01Sign in at madison-reed.com.
- 02Open your account.
- 03Cancel the subscription there, before it renews.
The terms say you must cancel before the renewal or the next order is billed. They also say you can cancel the whole account by signing in and following the prompts.
Email Madison Reed
The account page will not finish. The terms publish this address for questions about the services.
- 01Email colorcrew@madison-reed.com.
- 02Give the email on the account and say you want the subscription cancelled before it renews.
How to know it worked
- Cancel before the renewal or the next order is billed.
- The terms call the recurring subscription payments non-refundable.
- Premier status ends as soon as you cancel the color subscription. You become a Limitless Rewards member, which the terms describe as a free rewards program.
Watch out for
- A subscription is charged the first time you order, then at the frequency you picked, until you cancel.
- Limitless Color+ is an annual membership for a 10-pack of Radiant Hair Color. It renews every 52 weeks from the first purchase.
- The terms do not publish a dollar price for either plan. The price is the one shown when you buy.
- Account credits expire six months after they are issued, and they do not apply to a subscription renewal.
- Texting STOP stops Madison Reed texts. It does not cancel the color subscription.
Madison Reed refunds
- The terms say subscription payments are non-refundable.
- Cancelling before the renewal stops the next order. It does not refund a payment already made.
Sources · checked 28 October 2026

