Do it yourself
Cancel Koyfin yourself
TLDR: Email help@koyfin.com at least 30 days before the next term. You keep the paid features until the period ends, the plan does not renew, and a full refund is offered if you ask within 30 days.
Send written notice
You pay for a plan.
- 01Email help@koyfin.com.
- 02Say you are ending the subscription, and include the email on the account.
- 03Send it at least 30 days before the next term.
The terms say either side can end a renewal with written notice at least 30 days before the next term. The pricing page says a cancelled plan does not renew, and you keep the paid features until the period ends. It does not name a cancel button. Plan changes and invoices are under your profile, then Plans & Billing.
Mail a notice
You want the 30-day notice on paper.
- 01Write that you are ending the subscription, and include the email on the account.
- 02Mail it to Koyfin Incorporated, 1504 Bay Road, Suite 2305, Miami, FL 33139.
The terms say notices go to that address or to help@koyfin.com. The privacy policy lists the same street without the suite, Attn: Privacy.
How to know it worked
- The plan stays until the end of the period you paid.
- It does not renew after that.
Watch out for
- Fees are paid monthly or yearly, in advance, by card. Team and enterprise annual plans can also pay by ACH or wire.
- Switching from monthly to annual applies the leftover monthly balance at checkout. That change is under Profile, then Plans & Billing, then Manage Plan.
- Do not share the login. They can cancel an account that is shared.
Koyfin refunds
- The pricing page offers a full refund if you ask within 30 days.
- The terms say subscriptions have a 30-day cancellation policy.
Sources · checked 28 October 2026

