Do it yourself
Cancel OneRep yourself
TLDR: Open Plans and Billing and click Cancel subscription. You are charged for the whole period you cancel in, the plan stays on until that period ends, and a refund is only if you show a reason they accept.
Click Cancel subscription
OneRep is set to renew.
- 01Log in.
- 02Open Plans & Billing.
- 03Click Cancel subscription and confirm.
You are charged for the whole billing period you cancel in. The plan stays on until that period ends, and they keep removing data until then. Later charges stop. A monthly plan renews at the end of each month unless you give written notice of non-renewal during the month before. A yearly plan renews at the anniversary unless you give written notice before the term expires. A 5-day free trial starts when you enter a card. Cancel it before it ends or it becomes the paid plan. A sale price ends at renewal. A price change does not hit until the current term ends. Support is support@onerep.com. A chargeback can get the account ended.
Mail a notice
You want it on paper.
- 01Write that you are not renewing, and include the email on the account.
- 02Mail it by certified mail to Onerep LLC, Attn: Legal Department, 1750 Tysons Blvd., Suite 1500, McLean, VA 22102.
The terms say a dispute description goes there. A monthly non-renewal notice has to arrive during the prior calendar month. A yearly one has to arrive before the term expires. Cancel in the account as well.
How to know it worked
- The plan stays active until the end of the billing period you cancel in.
- No further charges after that.
Watch out for
- An expired card has to be updated or the service can stop. They may check whether the card still works.
OneRep refunds
- A refund is up to them, and only if you show a reason they accept.
- The terms point to an FAQ for the refund policy and do not reprint it.
Sources · checked 29 October 2026
