How to cancel O'Reilly

Call or email

You pay O'Reilly yourself. A membership bought by a school or employer is their contract.

1. 01Call 1-800-889-8969, Monday through Friday, 1:00 a.m. to 5:00 p.m. PT, except US holidays.
2. 02Or email support@oreilly.com. Say how you sign in, and that you want the membership cancelled.

The support page lists a question called “How do I cancel auto-renewal?” The page we opened does not print those clicks. The membership agreement says the billing confirmation email includes the address for a cancellation request. It does not print that address in the agreement.

Mail a notice

You want it on paper. The privacy policy says to write here.

1. 01Write that you are cancelling, and include the email on the account.
2. 02Mail it to O'Reilly Media, Inc., 1005 Gravenstein Highway North, Sebastopol, CA 95472.

Privacy questions use the same street, addressed to the Data Protection Officer. The privacy phone is the same 1-800-889-8969. The privacy page does not print an email.

How to know it worked

• —A monthly membership is paid ahead for each month until you cancel.
• —A yearly or six-month membership is paid at the start of the term. The next price is shown before it renews.
• —A team plan is billed once a year.

Watch out for

• —When the membership ends, delete copies of the books you saved from it.
• —They can remove a book from the service. You have to delete your copy of that book too.

O'Reilly refunds

• —Cancelling after the bill date does not refund that period.
• —A yearly or six-month renewal is the exception. If you cancel or downgrade within 14 days of the billing confirmation email for that renewal, they refund or credit the renewal charge to the original card. After those 14 days, they do not.