How to cancel Pimsleur

Cancel a Pimsleur.com subscription

You subscribed on the Pimsleur website.

1. 01Sign in at store.pimsleur.com/account/dashboard.
2. 02Under Subscriptions, open the plan you want to end.
3. 03Click Cancel Subscription, complete the form, and click Confirm.

The FAQ also links store.pimsleur.com/account/subscription. Deleting the app does not cancel the plan.

Cancel by phone

You subscribed on Pimsleur.com and want a person to cancel it.

1. 01Call (800) 831-5497. The contact page says lines are open 9am to 10pm Eastern time, 7 days a week, 365 days a year.
2. 02Say you want the recurring subscription cancelled and give the email on the account.

Customer service email is Pimsleur@simonandschuster.com. The cancel steps Pimsleur publishes are the account page and this phone number.

Cancel an App Store subscription

You subscribed with an Apple in-app purchase.

1. 01On an iPhone or iPad, open Settings, tap your name, then Subscriptions, and cancel Pimsleur.
2. 02On a Mac, open the App Store, click your name, click View Information, then Manage next to Subscriptions.
3. 03Pimsleur links Apple's full steps at support.apple.com/en-us/HT202039. Billing for this plan sits with Apple.

Cancel a Google Play subscription

You subscribed with a Google Play in-app purchase.

1. 01Open the Google Play Store app and sign in to the Google account you used.
2. 02Tap the menu, then Subscriptions, then the Pimsleur subscription.
3. 03Tap Cancel subscription and follow the instructions. You can also manage it on the Google Play website.

How to know it worked

• —On a paid Pimsleur.com plan, cancellation takes effect at the end of the current billing period. Lessons stay available until then.
• —If you cancel during a free trial, access ends immediately.
• —Pimsleur says it does not refund any unused part of a term.

Watch out for

• —A Pimsleur subscription page lists All Access at $20.95 a month or $164.95 a year, and Premium at $19.95 a month. A 7-day free trial can come first. Cancel before the trial ends or the subscription price is charged.
• —For a Pimsleur.com plan, cancel by 11:59pm Eastern time on the last day of the current period, including a free trial. For Apple or Google, Pimsleur says you can be charged if you do not cancel at least 24 hours before renewal.
• —Pause is a break of one or two months, for subscriptions started after June 20, 2024. Access continues until the next bill, then billing and access stop until the pause ends. Billing starts again after that. Pause does not end the plan.
• —A lifetime purchase does not renew. Pimsleur says those lessons never expire. The cancel steps above are for a recurring plan.
• —Pimsleur says it will try to email you before a price increase on a Pimsleur.com plan. Apple and Google announce their own price changes.
• —Deleting the app does not cancel the subscription. A plan shared with up to three family members is still one subscription.

Pimsleur refunds

• —The terms say fees are non-refundable, except where a 30-day money-back guarantee applies if you meet its conditions, or where the law requires a refund.
• —Cancelling during a paid period does not refund the rest of that period.
• —Cancelling during a free trial avoids the subscription charge and ends access right away.
• —Apple and Google purchases follow those stores' refund rules.