EndSubscription
Checked 29 October 2026

How to cancel Otter

Otter.ai, Inc. sells Otter in the US, from Mountain View, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Otter so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Otter until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Otter never cancels
Cancel Otter for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Otter

Fill out one short form. We mail an official termination letter to Otter's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Otter.ai, Inc.800 W El Camino RealSuite 170Mountain View, CA, 94040USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Otter subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Otter yourself

TLDR: If you signed up on the website, cancel in account settings, and if you subscribed in the app, cancel in Apple or Google, or email support@otter.ai before it renews. The next period is not charged, and fees already paid are not refunded.

Cancel where you bought it

Otter is set to renew.

  1. 01If you signed up on the website, cancel in the account settings at Otter.ai.
  2. 02If you subscribed in the app, cancel in the Apple App Store or Google Play settings.
  3. 03Or email support@otter.ai.

Cancel before it renews or the next period is charged. The price is at otter.ai/pricing. A month or a year depends on what you picked. The renewal is the shorter of that first period or one year, unless an order form says otherwise. An order form can also be ended, or its length or user count changed, with 30 days’ written notice before it expires. You still owe the fee for the whole term and any renewal. Extra people added to a Teams account are charged for the time left in the period. Fees are in US dollars and are not refunded. An unpaid bill can pause or end access, including if an organization was paying and stops. If an iPhone app fails a warranty, Apple refunds that app price.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Otter.ai, Inc., 800 W El Camino Real, Suite 170, Mountain View, CA 94040.

An arbitration notice goes there by certified mail or FedEx. An opt-out uses the same street, Attention: Legal Department - Arbitration Opt-Out, within 30 days of agreeing. Copyright notices use the same street, ATTN: Legal Department (Copyright Notification), or copyright@otter.ai. Email support@otter.ai as well so the cancel arrives before the renewal.

How to know it worked

  • A cancel before renewal stops the next charge.
  • Fees already paid are not refunded.

Watch out for

  • An order-form plan needs 30 days’ written notice before it expires if you want to end it that way.

Otter refunds

  • Fees are not refunded.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Otter

  • You cannot log in, or do not remember the email

    The notice goes to Otter in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Otter until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Otter

What people ask about Otter.

How do I cancel Otter?

Cancel in the Otter.ai account settings, in the App Store or Google Play if you bought it there, or email support@otter.ai. Mail goes to Otter.ai, Inc., 800 W El Camino Real, Suite 170, Mountain View, CA 94040.

Do I get the fee back?

No. The terms say fees are not refunded.

Can you cancel Otter without me logging in?

Yes. The notice goes to Otter in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Otter off to us$14.95 once · we handle the rest

Start