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Checked 28 October 2026

How to cancel Public Premium

Open to the Public Investing, Inc. sells Public Premium in the US, from New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Public Premium so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Public Premium until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Public Premium never cancels
Cancel Public Premium for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Public Premium

Fill out one short form. We mail an official termination letter to Public Premium's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Public228 Park Avenue SouthSuite 97716New York, NY, 10003USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Public Premium subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Public Premium yourself

TLDR: Open chat in the app or email support@public.com and say you are cancelling Premium or Reserve. The membership ends at the end of the current month or year, you are not charged again, and the cancel section does not say you get the rest of the period back.

Cancel in chat or by email

You pay for Premium or Reserve.

  1. 01Open chat in the Public app or on the website. In Settings, Help Center is the chat.
  2. 02Or email support@public.com and say you are cancelling.

Closing the brokerage account also ends the membership. Chat is staffed 9 a.m. to 5 p.m. Eastern, Monday through Friday. The membership ends at the end of the term: 30 days for monthly, one year for annual. Then the fee stops unless you join again.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling Premium or Reserve, and include the email on the account.
  2. 02Mail it to Public, 228 Park Avenue South, Suite 97716, New York, NY 10003.

The contact page lists that as the mailing address.

How to know it worked

  • You keep the membership until the current month or year ends.
  • You are not charged again unless you sign up again.

Watch out for

  • The Premium agreement lists $10 a month or $96 a year. A later FAQ says Premium moves to Public Reserve. Monthly members stay at $10 for 12 months, then $20. Annual members stay at $96 for one more renewal, then $200. The Reserve agreement lists $20 a month or $200 a year.
  • The monthly Premium fee is waived when the combined brokerage and high-yield cash balance is at least $50,000. If it drops below that, the annual fee is charged at the next monthly cycle. The agreement says Annual Fee in that sentence.
  • A price change needs at least 30 days' notice.
  • Cancelling Reserve within 12 months of an IRA match changes unpaid match installments to the standard rate, and unpaid matches on some accounts are forfeited.

Public Premium refunds

  • If Public ends the membership during a period and it is not your fault, they refund a prorated fee.
  • The cancel section does not say you get the rest of a period back when you cancel.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Public Premium

  • You cannot log in, or do not remember the email

    The notice goes to Public in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Public until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Public Premium

What people ask about Public Premium.

How do I cancel Public Premium?

Use chat in the app or on the site, or email support@public.com. It lasts until the end of the month or year you paid. Mail goes to Public, 228 Park Avenue South, Suite 97716, New York, NY 10003.

What happens to the price?

A September 23, 2026 FAQ says monthly Premium stays $10 for 12 months, then becomes $20. Annual stays $96 for one more renewal, then becomes $200.

Can you cancel Public without me logging in?

Yes. The notice goes to Public in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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