Do it yourself
Cancel pdfFiller yourself
TLDR: Open Subscription and payment and click Cancel subscription. You keep access until the period ends and that period is not refunded, so download your files within a month.
Cancel on the website
You subscribed on pdffiller.com, not in an app store.
- 01Sign in at pdffiller.com.
- 02Click your profile icon and open My Account.
- 03Open the Subscription & payment tab.
- 04Click Cancel subscription and finish the prompts.
You keep paid access until the end of the current period, including a trial. Cancelling does not refund that period.
Cancel through Apple or Google
You subscribed in the App Store or on Google Play. pdfFiller cannot bill or refund those.
- 01Cancel pdfFiller in the App Store or in Google Play, whichever charged you.
- 02pdfFiller's refund policy points to Apple's and Google's own cancel guides, and says pdfFiller cannot refund those purchases.
How to know it worked
- Subscription & payment should show the plan will not renew. Screenshot it.
- Download your documents before the paid period ends.
- Bought in an app store? Confirm there that pdfFiller is no longer renewing.
Watch out for
- After you cancel, you have one month to download your files. pdfFiller's refund policy says that if you did not export them, you have 30 days to ask support, and after that the files may be deleted.
- Deleting the account removes every document immediately. Cancel first, then download.
- A plan bought through pdfFiller's sales team is not refundable once it starts.
- A refund, if they grant one, turns paid access off at once.
- Bank currency-conversion fees are not pdfFiller's, and they will not refund them.
pdfFiller refunds
- Cancelling does not refund the current period. Access runs until that period ends.
- A first-time self-service customer can ask for a refund within 180 days of the first payment. pdfFiller can refuse if you used the service heavily.
- Have the payment date and amount, the last 4 card digits or PayPal email, your name, billing ZIP, and the account email.
- An approved refund can take up to 7 business days to show on your statement.
- Charges older than 180 days, sales-team plans, and App Store or Google Play purchases are outside that refund.
Sources · checked 19 October 2026

