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Checked 24 October 2026

How to cancel QuickBooks

Intuit Inc. runs QuickBooks Online, the paid cloud accounting subscription, in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with QuickBooks so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase QuickBooks until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if QuickBooks never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel QuickBooks

Fill out one short form. We mail an official termination letter to QuickBooks's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Intuit Inc., Attention: Privacy2800 E Commerce Center PlaceTucson, AZ, 85706USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the QuickBooks subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel QuickBooks yourself

TLDR: If Intuit billed you, open Products and billing and select Cancel, or cancel in Apple or Google Play if they billed you. You keep access until the period you paid ends, and a partial period is not refunded.

Cancel a plan bought from Intuit

You subscribed to QuickBooks Online on the web, directly from Intuit.

  1. 01Sign in to the Intuit Account Manager.
  2. 02Select Products & billing, then your company name.
  3. 03Find QuickBooks Online and select Cancel.
  4. 04Follow the on-screen steps until you get a confirmation.

You can also sign in, type cancel in the Assistant panel, select Cancel subscription, and follow the steps.

Cancel an App Store plan

You bought QuickBooks Online through the Apple App Store on an iPhone or iPad.

  1. 01Open your Apple subscriptions and cancel QuickBooks there.
  2. 02Intuit's help article says to follow Apple's own cancel steps.

Cancel a Google Play plan

You bought QuickBooks Online through the Google Play Store.

  1. 01Open Google Play subscriptions and cancel QuickBooks there.
  2. 02Intuit says this cannot be done inside the QuickBooks mobile app.

Cancel Advanced or Intuit Enterprise Suite

You use QuickBooks Online Advanced or Intuit Enterprise Suite.

  1. 01Contact your account manager.
  2. 02Ask them to cancel the contract and to confirm the end date in writing.

How to know it worked

  • A plan bought from Intuit shows a confirmation after the cancellation goes through.
  • Keep that confirmation. If you do not see it, the cancellation did not finish.
  • Inside the period you already paid, the subscription page offers Resume subscription. Outside that period, Intuit says you resubscribe from the website.

Watch out for

  • The pricing page lists Simple Start at $38 a month, Essentials at $85, Plus at $140, and Advanced at $340. It shows $19, $42.50, $70, and $170 beside those prices, and it marks Simple Start and Essentials as 50% off for 3 months.
  • The pricing page says there is no annual contract and you can cancel anytime. The terms say a cancellation takes effect the day after the last day of the current period, and you keep access until then.
  • Intuit can change the renewal price with notice. The new price starts at the next period. Cancel before that date if you do not want it.
  • Annual plans get a reminder 30 to 60 days before the term ends.
  • Removing the QuickBooks app leaves the subscription in place. Cancel it where you bought it.
  • A suspended subscription has to be reactivated before you can cancel it. Intuit also cancels it after three failed charges.
  • If this is your only QuickBooks Online subscription, you get read-only access to the data for one year. After that, you resubscribe to see it. Keep one subscription on the same login if you want read-only access to stay.
  • Phone support comes with Simple Start and above, including the 30-day trial, while the subscription is current. The pricing page does not list the support number. Sales is 1-844-344-3068, Monday to Friday, 5 AM to 6 PM PT.

QuickBooks refunds

  • The terms say you may cancel at any time and you may not receive a refund.
  • They also say Intuit does not provide refunds or credits for a cancellation or for a partial period.
  • Cancelling QuickBooks Online ends Intuit Expert services, and the terms say that happens without a refund.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel QuickBooks
  • You cannot log in, or do not remember the email

    The notice goes to Intuit in your name and address. No login, no password.

  • You deleted the app and the subscription kept billing

    The notice tells Intuit to stop the QuickBooks Online subscription itself, which deleting the app does not do.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Intuit until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling QuickBooks

What people ask about QuickBooks.

Which QuickBooks subscription is this?

QuickBooks Online, the paid plan from Intuit. The same help article covers a plan bought on the web, in the Apple App Store, or in Google Play. QuickBooks Online Advanced and Intuit Enterprise Suite go through your account manager.

I cancelled QuickBooks Online and I can still open the books. Did it work?

Yes, through the end of the period you already paid. The terms say access continues until then, and the cancellation takes effect the day after the last day of that period. A single cancelled subscription then stays read-only for one year.

Can I get a refund for the month I did not use?

The terms say no. Intuit does not provide refunds or credits for a cancellation or for part of a subscription period.

I bought QuickBooks in an app store. Where do I cancel?

Apple subscriptions are cancelled with Apple. Google Play subscriptions are cancelled in Google Play. Intuit says the QuickBooks app cannot cancel a Google Play subscription.

Can you cancel QuickBooks without me logging in?

Yes. The notice goes to QuickBooks in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand QuickBooks off to us$14.95 once · we handle the rest

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