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Checked 29 October 2026

How to cancel Restream

Restream Live Streaming, Inc. sells Restream in the US, from Austin, Texas. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Restream so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Restream until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Restream never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Restream

Fill out one short form. We mail an official termination letter to Restream's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Restream Live Streaming, Inc.515 Congress AveSuite 1050Austin, TX, 78701USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Restream subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Restream yourself

TLDR: Open Chat and ask them to cancel, or email billing@restream.io from the email on the account. Closing the account can delete saved channels, prepaid unused fees are not refunded, and a prepaid plan closes right away unless you ask it to end when the paid period ends.

Cancel in chat or by email

Restream is set to renew.

  1. 01Log in, open Chat, and ask them to cancel.
  2. 02Or email billing@restream.io from the email on the Restream account and say to cancel.

An email from a different address is not the official cancel, though they may accept it so a pending charge does not hit. A prepaid plan or a plan with a minimum term closes right away unless you say to close it at the end of that term. If the plan’s own description required advance notice, it closes at the end of that notice. Saved content and channels are deleted. Passwords for the connected social accounts are deleted too. Moving to a cheaper monthly plan is not refunded or credited. A trial ends if you let it expire and do not sign in again.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Restream Live Streaming, Inc., 515 Congress Ave, Suite 1050, Austin, TX 78701.

Also email billing@restream.io from the account email, or use the chat, so the cancel is official.

How to know it worked

  • They close the account after they process the chat or the email from the account address.
  • A prepaid plan closes right away unless you ask for it to end at the end of the paid period.

Watch out for

  • Saved channels and content are removed when the account closes.

Restream refunds

  • Closing the account does not refund prepaid unused fees.
  • They may refund if the network was down for at least 72 hours straight, or if support could not fix an access problem within 7 days after you reported it.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Restream
  • You cannot log in, or do not remember the email

    The notice goes to Restream in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Restream until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Restream

What people ask about Restream.

How do I cancel Restream?

Log in, open Chat, and cancel, or email billing@restream.io from the email on the account. Mail goes to Restream Live Streaming, Inc., 515 Congress Ave, Suite 1050, Austin, TX 78701.

Do I get unused time back?

Not for choosing to close the account. A prepaid plan also closes right away unless you ask it to run to the end.

Can you cancel Restream without me logging in?

Yes. The notice goes to Restream in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand Restream off to us$14.95 once · we handle the rest

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