How to cancel Typing.com

Email support

You want Plus stopped.

1. 01Email support@typing.com.
2. 02Give the email on the account and say you want the Plus subscription cancelled.

The student help article says one-person Plus is a monthly subscription you can cancel at any time. It does not list the clicks. The price is shown on the next screen in your own currency. The terms say they will not charge you again without further permission from you. Those two pages do not say the same thing.

Call

You are a parent asking about a child's information, or you want a person.

1. 01Call 1-469-501-7758.

That number is on the parent-rights sentence. No hours are printed.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling Plus, and include the email on the account.
2. 02Mail it to Typing.com LLC, PO Box 9241, Santurce Station, San Juan, PR 00908.

The privacy policy says parents can write that box to review or delete a child's information, or to stop further collection. The same box is where privacy-policy questions go. The questions line adds USA.

How to know it worked

• —The student article does not say whether Plus ends the day you cancel or at the end of the month.
• —If Typing.com itself cancels the service, the terms say your right to use it stops immediately, and stored data may not come back.

Watch out for

• —A trial can end if the account sits unused for 15 days. They email you, and 5 days later the account is cleared.
• —School licenses are a different product. A license already set to renew shows a renewal date and a seat count. Those terms run one to ten years.
• —The free site has ads. Plus is the paid student and teacher version.

Typing.com refunds

• —New purchases have an unconditional 15-day money-back guarantee. Return costs are yours unless the law says otherwise.
• —If they cancel the whole service without cause, they refund the unused part of what you paid.
• —A billing error has to be reported within 60 days of when it first shows on the bill.