Do it yourself
Cancel Udacity yourself
TLDR: Open Subscription and Billing and click Cancel, ideally the day before the next billing date. They email a confirmation, access lasts until the period ends, and the first 7 days of the first subscription can be cancelled for a full refund.
Cancel in Settings
Udacity bills you each month.
- 01Sign in.
- 02Open Settings, then Subscription & Billing.
- 03Click Cancel and confirm.
The help page calls the same screen the Subscription section of Account Settings. They email a confirmation. The terms say to cancel the day before the next billing date. The help page says a couple of days before. You keep access until the current period ends.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Udacity, Inc., 2440 West El Camino Real, 6th Floor, Mountain View, CA 94040.
The terms say notices can go to that address or to support@udacity.com. The copyright agent line on the same page prints 244 West El Camino Real. A cancellation uses 2440.
How to know it worked
- They email a confirmation when the cancel is processed.
- Access lasts until the end of the current period. The next month is not billed.
Watch out for
- A monthly plan renews on the same day each month. A start date of the 31st bills on the 28th in February, then the 31st again.
- You may not get a notice that the 7-day refund window has ended.
- Cancelling one course is not how the newer plan works. The help page says you cancel the whole Udacity subscription.
Udacity refunds
- The first 7 days of the first subscription, or of a single Nanodegree, can be cancelled for a full refund. Do it in Subscription & Billing. EU residents get 14 days, unless they already graduated.
- A Tech Discovery Pack has 24 hours for a full refund.
- After that window, fees are not refunded, including the rest of the month. A later month, or signing up again, does not restart the 7 days.
Sources · checked 28 October 2026
