Do it yourself
Cancel Tutor.com yourself
TLDR: Cancel the monthly plan from the Account page, or call 800-411-1970, though the pricing FAQ does not name a cancel button. You finish the month you already paid, the next charge does not happen, and unused minutes expire at the end of the cycle.
Cancel the monthly plan
The card is charged every month.
- 01Sign in.
- 02Open the Account page.
- 03Use View or change your plan if you are switching plans, or cancel the subscription from the account.
The pricing FAQ says you can cancel at any time. It does not name a cancel button. It does say View or change your plan is on the Account page. An upgrade starts right away. A downgrade starts on the next billing date. After you cancel, you finish the current month and the card is not charged again.
Call
You want a person.
- 01Call 800-411-1970.
The tech FAQ says that line is Monday through Friday 8 a.m. to midnight Eastern, and Saturday and Sunday 8 a.m. to 10 p.m. Eastern. The pricing page also prints 1-800-2REVIEW (800-273-8439) and 1-877-LEARN-30, with different hours for advisors and student support.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to The Princeton Review and Tutor.com, 110 E. 42nd Street, 7th Floor, New York, NY 10017, Attention: Legal Department.
The privacy page says questions about privacy practices go to that address or to privacy@review.com. A copyright notice uses the same street. App complaints can go to prep@review.com.
How to know it worked
- You finish the month you already paid for.
- The card is not charged again. Unused minutes expire at the end of the billing cycle. They do not roll over.
Watch out for
- Monthly plans on the pricing page are 1 hour for $39.99 ($40 an hour), 3 hours for $114.99 ($38 an hour), and 5 hours for $179.99 ($36 an hour).
- One-time packs are separate: 10 hours for $349.99, 30 hours for $949.99, and 50 hours for $1,449.99, each lasting 6 months.
- The card must be Visa, Mastercard, or American Express, issued by a US or Canadian bank, with a US or Canadian billing address.
Tutor.com refunds
- The pricing FAQ does not say the current month is refunded. You finish that month, and the next charge does not happen.
Sources · checked 28 October 2026

