How to cancel TrueFire

Cancel the subscription

You pay TrueFire directly.

1. 01Sign in at truefire.com.
2. 02Open the Subscription Plans page and cancel the plan there.

The terms link a Cancel My Account article for the same job. A monthly or annual plan renews until you cancel. Cancel the subscription before you delete the account. Deleting the account is Account Overview in the top-left menu, then Delete Account at the bottom, then your password, then Permanently Delete Account.

Call or email

You want a person.

1. 01Call +1 727-898-8866.
2. 02Or email help@truefire.com.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling, and include the email on the account.
2. 02Mail it to TrueFire, Inc., 2500 Emerson Avenue South, St. Petersburg, FL 33712.

The terms say notices go to that address. The privacy page lists the same street for questions. A copyright notice uses the same street with Attn: Copyright Agent.

How to know it worked

• —The subscription stops renewing once it is cancelled.
• —Texting STOP only stops texts. It does not cancel the plan.

Watch out for

• —An All Access PLUS page says that annual plan renews at $99 a year unless you cancel. A separate offer page says a discounted annual plan stays at the price you bought. Your own plan page is the one that applies.
• —Downloaded courses stay downloaded. Streaming access ends with the subscription.

TrueFire refunds

• —The satisfaction page says to contact them within 14 days of delivery for an exchange, credit, or refund of the purchase price.
• —An All Access PLUS page says to email support within 14 days for a full refund.