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Checked 24 October 2026

How to cancel Semrush

Semrush Inc. sells paid Semrush subscriptions from Boston. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Semrush so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Semrush until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Semrush never cancels
Cancel Semrush for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Semrush

Fill out one short form. We mail an official termination letter to Semrush's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Semrush Inc., Attn: General Counsel800 Boylston StreetSuite 2475Boston, MA, 02199USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Semrush subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Semrush yourself

TLDR: Open semrush.com/cancel, submit the form, and click the confirmation-email link within 24 hours, or billing continues. A paid cancel takes effect at the end of the term, it does not request a refund unless you say so in the comments, and the 7-day money-back guarantee is one time for a card plan of 12 months or longer.

Cancel with the form

You bought Semrush on Semrush.com and can still sign in. This is the path for a Toolkit, a trial, or the whole paid plan.

  1. 01Sign in and open semrush.com/cancel.
  2. 02Answer every question. To cancel the whole paid plan, including add-ons and apps, select All Semrush subscriptions.
  3. 03For an older Pro, Guru, or Business plan, select SEO Toolkit.
  4. 04Submit the form.
  5. 05Open the confirmation email and click the link within 24 hours. Check spam.

You can also start from My Profile, then Subscription info. Next to Recurring, click Active, then Contact us. That opens the same form. Miss the 24-hour link and billing continues.

Remove an add-on

You want to drop an extra limit or add-on, and keep the rest of the plan. Examples Semrush gives are extra users, keyword limits, PDF reports, API units, and locations.

  1. 01Submit Semrush's Contact Form while you can still reach the account.
  2. 02Name the add-on or limit you want removed.
  3. 03Wait for Semrush Customer Support to follow up.

Remove add-ons before you upgrade. Semrush says add-ons that are still active carry into the new plan and get charged on the new cycle.

Cancel an app

You are paying for an app on top of the subscription.

  1. 01Go to the My Apps page.
  2. 02Open Settings for that app.
  3. 03Click Cancel trial or Cancel app subscription.

Some apps tell you to email the App Center team at app-center@semrush.com instead. Selecting All Semrush subscriptions on the cancellation form also cancels apps.

Cancel if you cannot log in

You cannot sign in to the account that is being charged.

  1. 01Contact Semrush Support.
  2. 02Use the email on the paid account, or the free trial.
  3. 03Include the last four digits and the type of card, plus the amount and date of the last charge. Do not send the full card number.

How to know it worked

  • Click the link in the cancellation email within 24 hours. Without that click, Semrush says the request is not processed.
  • Semrush then emails you when the cancellation is complete. Its refund policy says it confirms a proper request within 3 business days.
  • On Subscription Info, Recurring should say Inactive. If it still says Active, the subscription is still set to renew.

Watch out for

  • A paid cancellation takes effect at the end of the term you already committed to. It does not stop the current term.
  • A free trial converts to a paid plan, and you are charged, if you do not cancel before the trial ends. Use the same form.
  • An unpaid trial or free subscription is cancelled within 3 business days of a proper request.
  • If you have a signed order with Semrush, this online refund policy does not apply. The contract you signed does.
  • After you cancel, the account drops to the free level. Website Monitoring data from a paid plan is kept for 30 days, then cut back to the free-plan limit.

Semrush refunds

  • Cancelling does not request a refund. In the form's comments, write that you are requesting a refund.
  • The 7-day money-back guarantee is one time, and only for a card purchase on Semrush.com. It covers an initial subscription of 12 months or longer, or an initial add-on.
  • Month-to-month plans and renewal charges are outside that guarantee. So is a monthly standalone trial that converts to a paid plan.
  • A Toolkit such as Semrush One, SEO, AI Visibility, Content, Local, or Traffic & Market is its own subscription, not an add-on, even if you add it to a plan you already have.
  • If Semrush approves the refund, it processes it within 30 calendar days, back to the same payment method. Your bank's fees stay yours.
  • Subscription info, then Payments, shows Refunded once it has been processed.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Semrush

  • You cannot log in, or do not remember the email

    The notice goes to Semrush's office in your name and address. No login, no password.

  • You sent the form and never clicked the email link

    The notice does not depend on a confirmation link that expires in 24 hours.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You cancelled and assumed the annual fee would come back

    The notice asks for the refund in writing, which the form only does if you say so in the comments.

  • You would rather not chase support

    We post and email the notice, then follow up with Semrush until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Semrush

What people ask about Semrush.

How do I cancel the whole Semrush plan, not just one Toolkit?

On the cancellation form, select All Semrush subscriptions. That cancels the paid plan, including add-ons and apps. Then click the link in the email within 24 hours. An older Pro, Guru, or Business plan is cancelled by selecting SEO Toolkit.

I cancelled Semrush but I am still being charged. What now?

Check Subscription Info. Recurring should say Inactive. If it says Active, the cancellation did not finish, often because the email link was not clicked within 24 hours. Contact Semrush Support with the date you submitted the form and the date of the charge. For a formal record, we send Semrush a dated notice with proof of delivery.

Can I get a refund from Semrush?

Only if you ask, and only for an initial card purchase on Semrush.com of a plan of 12 months or longer, or an initial add-on, within 7 calendar days. Monthly plans and renewals are not covered. Say you want a refund in the form's comments. Cancelling alone does not return the money.

Does cancelling delete my Semrush data?

The paid account becomes a free account. Website Monitoring projects over the free limit are locked. Semrush keeps that data for 30 days. After that, only the oldest project's Website Monitoring data stays. Deleting the whole account is a separate request, with its own email link that lasts 72 hours.

Can you cancel Semrush without me logging in?

Yes. The notice goes to Semrush in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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