Do it yourself
Cancel Reading Eggs yourself
TLDR: In a browser, open Manage My Subscriptions and select Cancel at least 24 hours before renewal, because the app cannot cancel a website plan, or cancel in Apple or Google if they billed you. Access lasts until the renewal date, and there is a 30-day money-back guarantee if you ask within 30 days of purchase.
Cancel a website plan
You subscribed on the Reading Eggs website. The app cannot cancel it.
- 01In a web browser, log in to the Family Dashboard and select any student.
- 02Choose Manage My Subscriptions.
- 03Select Cancel next to that subscription.
Do this at least 24 hours before the renewal date. Access lasts until that date. Progress stays if you come back. A website plan can include Reading Eggs, Reading Eggs Junior, Reading Eggspress, and Fast Phonics, and you can add Mathseeds.
Cancel an app plan
Apple or Google billed you.
- 01Cancel it in that store. Reading Eggs links Apple’s and Google’s steps and does not print them.
They cannot cancel an App Store plan for you. If you ask them to delete the account first, the deletion waits until the store plan is cancelled, and you still owe the charges until then.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the parent email.
- 02Mail it to 3P Learning, 37 West 26th St, Suite 408, New York, NY 10010.
The about page lists +1 877-661-4898 and support@readingeggs.com. It does not list hours.
How to know it worked
- Lessons stay on until the renewal date, then they stop.
Watch out for
- A free trial on the website, if they offer one, renews into a paid plan unless you cancel at least 24 hours before it ends. The terms say the trial is up to 30 days and they decide who gets it.
- An app monthly plan’s first month is free, then it renews unless you cancel at least 24 hours before the period ends.
- A prepaid code from another seller is not refunded by Reading Eggs. Turn off an auto-renewing plan before you redeem a code. Extra time is added after the current plan ends.
Reading Eggs refunds
- The cancel page says there is a 30-day money-back guarantee. Ask within 30 days of the purchase. After that, no refund.
Sources · checked 28 October 2026

