EndSubscription
Checked 24 October 2026

How to cancel Roku

Roku bills some US channel subscriptions itself, including The Roku Channel. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

On your statement as Roku · Roku for ___ · The Roku Channel

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Roku so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Roku until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Roku never cancels
Cancel Roku for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Roku

Fill out one short form. We mail an official termination letter to Roku's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

General Counsel, Roku Inc.1701 Junction CourtSuite 100San Jose, CA, 95112USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Roku subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Roku yourself

TLDR: At my.roku.com/subscriptions, turn off auto-renew. You keep access until the billing period ends and that time is not refunded, while Disney+, Hulu and Sling charges are cancelled with those services instead.

Roku charges show up as

  • Roku
  • Roku for ___
  • The Roku Channel

Turn off auto-renew on the web

Roku bills the subscription and Roku manages it, including The Roku Channel or Howdy.

  1. 01Go to my.roku.com/subscriptions.
  2. 02Under Active subscriptions, select the subscription you want to cancel.
  3. 03Select Manage subscription, then Turn off auto-renew.

You keep access until the current billing cycle ends. Howdy uses these same steps. If you subscribed to Howdy through Prime, cancel it through Amazon.

Turn off auto-renew on your Roku

You would rather cancel from the Roku remote.

  1. 01Press Home on the Roku remote.
  2. 02Highlight the app, then press Star.
  3. 03Select Manage subscription.
  4. 04Select Turn off auto-renew.
  5. 05If you set a Roku PIN for subscriptions and purchases, enter it. The same PIN is required to turn auto-renew back on.

Manage subscription is not in Quick Access. Scroll to Apps, select the app, and press Star.

Cancel a channel Roku bills but does not manage

Roku charges you for Disney+, Hulu, or Sling TV.

  1. 01Contact that service. Roku processes the charge, and the service manages the subscription.
  2. 02Disney+ is 888-905-7888. Hulu is 877-824-4858. Sling TV is 888-394-6698.
  3. 03If Disney+ or Hulu asks for your CIB, Customer Identifier for Billing, it is on your Roku invoice.

How to know it worked

  • Turning off auto-renew stops the next charge. Roku says that is the cancellation.
  • You can keep watching until the end of the billing period.
  • There is no refund for the time left in that period.
  • A Disney+, Hulu, or Sling TV subscription billed by Roku is confirmed by that service. The Roku auto-renew switch does not cancel it.

Watch out for

  • Subscriptions renew on their own until you cancel. Cancel a free trial before it ends, or the recurring charges start.
  • A charge from Roku, Roku for, or The Roku Channel is a subscription Roku billed. Your list at my.roku.com/subscriptions shows what Roku manages.
  • Disney+, Hulu, and Sling TV can still show up as Roku charges. Cancel those with Disney+, Hulu, or Sling TV.
  • A subscription you pay directly to a service such as Apple TV+, YouTube TV, Amazon Prime Video, or Spotify is cancelled with that service.
  • Everything Roku sells and manages is pre-paid. You are responsible for charges made with the payment method saved on the Roku account.

Roku refunds

  • All content and subscriptions purchased and managed directly by Roku are pre-paid, final, and non-refundable.
  • No refunds are given for a partial term. You keep access until the billing period ends.
  • For Disney+, Hulu, or Sling TV, ask that service about a refund, even when Roku put the charge on your card.
  • A subscription you bought directly from another streaming service follows that service's refund rules.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Roku

  • You cannot log in, or do not remember the email

    The notice goes to Roku in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • The free trial became a paid subscription

    The notice dates the cancellation, which is what you need if it had to land before the trial ended.

  • You would rather not chase support

    We post and email the notice, then follow up with Roku until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Roku

What people ask about Roku.

How do I know Roku billed the subscription?

Roku says those charges show as Roku, Roku for, or The Roku Channel. The subscription is also listed at my.roku.com/subscriptions when Roku manages it.

Roku charged me for Disney+, Hulu, or Sling TV. Where do I cancel?

With that service, even though Roku billed you. Disney+ is 888-905-7888, Hulu is 877-824-4858, and Sling TV is 888-394-6698. Your CIB is on the Roku invoice if Disney+ or Hulu asks for it.

Can I get a refund after I turn off auto-renew?

No. Subscriptions Roku manages are pre-paid, final, and non-refundable. You keep access until the billing period ends, and the next renewal is not charged.

What if I cancel on the last day of a free trial?

Roku says a free trial has to be cancelled before it ends, or the recurring charges start. Turn off auto-renew at my.roku.com/subscriptions or on the device.

I turned off auto-renew and I am still being charged. What now?

If the billing cycle has ended and the charge is from Roku, contact Roku support. If it is Disney+, Hulu, Sling TV, or another service, contact them. For a subscription Roku manages, we can send a dated notice with proof of delivery.

Can you cancel a Roku-billed subscription without me logging in?

Yes. The notice goes to a Roku-billed subscription in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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