How to cancel Sling TV

Cancel on your account

Sling bills you. The terms say to cancel at sling.com/account. The account page also has a Cancel Subscription link.

1. 01Sign in at sling.com/account.
2. 02Open Cancel Subscription. The account page links domestic subscribers to the domestic cancel review.
3. 03Finish the cancel screens.

The offer details, updated January 1, 2022, say you can also cancel through the Help Center. Programming is charged monthly in advance.

Cancel by phone

You cannot finish it online. The terms list this number for cancellation and for customer service.

1. 01Call 1 (888)-309-0838.
2. 02Give the email on the account and say you want the subscription cancelled.
3. 03Ask them to confirm the last day of the current billing period.

The terms say cancellation requests are not accepted by email. They do not publish hours for this number.

Cancel through Amazon

You pay for Sling through Amazon. The terms say a third-party bill is cancelled with that company.

1. 01Open the Amazon account that pays for Sling.
2. 02Cancel Sling in that account. The terms say a third-party subscription is cancelled with that company.

Cancel through Roku

You pay for Sling through Roku. The terms name Roku as a third-party biller.

1. 01Open the Roku account that pays for Sling.
2. 02Cancel Sling in that account. The terms say a third-party subscription is cancelled with that company.

How to know it worked

• —The terms say a cancel keeps the service through the end of the billing period you already paid for.
• —Sling does not describe a cancellation number. Keep a screenshot of the account page, or ask the phone agent to confirm it.
• —Cancelling the subscription does not, by itself, delete the membership account. The terms say you call 1 (888)-309-0838 to permanently cancel and delete membership information.

Watch out for

• —A pause is not a cancel. The account page offers Standard Pause and Pause Extra as separate choices from Cancel Subscription. The help page also asks whether you can cancel while paused.
• —Pause Extra is $5 a month and includes AMC+ and DVR Plus while you are paused. The pause screen says that when you restart, Sling credits those payments back to the bill.
• —If a promotion made you prepay a minimum period, the terms use 3 months as the example, the cancel does not take effect until that period ends.
• —After a fixed subscription term, the plan renews month to month at the then-current monthly rate until you cancel.
• —Deleting the app is a separate help question from cancelling. Do not treat deleting the app as the cancellation.

Sling TV refunds

• —The terms say payments are nonrefundable, and there is no refund for a partial billing period or for unused prepaid service.
• —The offer details say the same: no credits or refunds for partial or prepaid months after cancellation.
• —Sling may still choose to credit or refund something. The terms say that choice does not create a right to one. A prepaid minimum period is not refunded early.