Do it yourself
Cancel Shudder yourself
TLDR: If Shudder.com bills you, cancel in Account in a browser and cancel PayPal too if you paid that way, or cancel with Apple, Google, Roku, Amazon or Samsung if they bill you. You keep the paid term, and a partial period is not refunded.
Shudder charges show up as
- Shudder.com NY
- GOOGLE*Shudder
Cancel on the Shudder website
Shudder.com bills you. You signed up on the website.
- 01In a web browser on a computer, tablet, or phone, log in at the Shudder website. Do this in the browser, not only in the app.
- 02Open Account settings at watch.shudder.com/account?section=subscriptions, or click your profile avatar in the top corner.
- 03Open your subscription and click Cancel.
- 04Follow the prompts. Shudder emails a confirmation.
Paid with PayPal on the website? Also log in to PayPal and cancel the recurring payment to Shudder. Shudder says PayPal will keep billing if you do not.
Cancel an Apple subscription
You signed up in the Apple App Store. Apple bills you.
- 01On an iPhone or iPad, open Settings, tap your name, tap Subscriptions, select Shudder, tap Cancel Subscription, then Confirm.
- 02On a computer, open the App Store, click your name, open Account Settings, choose Manage next to Subscriptions, choose Edit next to Shudder, then Cancel Subscription and Confirm.
Deleting the app does not stop billing. No Shudder row means you are in the wrong Apple ID, or Shudder.com bills you instead. Apple emails nothing from Shudder. Confirm on the subscription screen.
Cancel a Google Play subscription
You signed up in the Shudder Android app. Google bills you. The charge can show as GOOGLE*Shudder.
- 01On a computer, go to play.google.com/store/account/subscriptions.
- 02Next to Shudder, select Cancel Subscription, then confirm.
- 03On an Android phone, open the Play Store, tap the menu, select Subscriptions, select Shudder, then Cancel Subscription and confirm.
Google shows a cancellation message and emails you. The plan stops at the end of the current billing cycle. Deleting the app does not stop billing. No Shudder row means the wrong Google account is signed in.
Cancel a Roku subscription
You signed up on Roku. Roku bills you.
- 01Go to my.roku.com/subscriptions on a computer or phone.
- 02Sign in to the Roku account.
- 03Find Shudder.
- 04Select Unsubscribe.
Deleting the Shudder channel does not stop billing. Refund requests go to Roku.
Cancel a Fire TV app subscription
You started Shudder on Fire TV with Amazon billing. Amazon bills you.
- 01Go to amazon.com/appstoresubscriptions.
- 02Find Shudder and select Actions.
- 03Choose Edit payment information, then View billing history, then Cancel your subscription.
You can only manage this plan on Amazon's website. Deleting the app does not stop billing. Refund requests go to Amazon.
Cancel the Prime Video channel
You added the Shudder channel inside Amazon Prime Video. The charge can show as Primevideo.
- 01Open Manage Your Prime Video Channels.
- 02Under Prime Video Channels, find Shudder.
- 03Select the Prime Video Channels option and confirm.
After you cancel, the renewal date becomes the end date. You can watch through that date. You are not charged again for the next month. Deleting the Shudder app does not cancel this channel.
Cancel a Samsung TV subscription
You signed up on a Samsung TV. Samsung bills you.
- 01Go to www.samsungcheckout.com and sign in.
- 02Open Purchase History, then the Subscriptions tab.
- 03Find Shudder and select Unsubscribe.
You can also cancel on the TV. Shudder points you to the steps for your TV model.
How to know it worked
- A website cancellation emails you a confirmation. Keep it.
- Google Play shows a cancellation message and emails you. The plan stops at the end of the current billing cycle.
- You keep a paid plan through the end of the term you already paid, then it ends.
- Cancel during a free trial, a promo code, or other credits, and the terms say the cancellation can take effect immediately.
Watch out for
- US prices on a new website membership are $9.99 a month for Monthly Premium, $99.99 a year for Annual Premium, or $7.99 a month for Monthly with Ads. Taxes may apply.
- Annual Premium is the $8.34 a month rate, billed once a year. Monthly with Ads is US only, has no downloads, and is not supported on Xbox.
- A first-time trial lasts seven days. It ends on the seventh day at the same time you created the account, unless you cancel.
- Live TV and some on-demand titles can still include ads, promos, or sponsorships. Some titles cannot be downloaded.
- Deleting the app or channel leaves the membership running.
- If you do not know who bills you, Shudder's cancel guide asks what the charge says. Its choices are Shudder.com NY, GOOGLE*Shudder, Apple.com, Amazon, Primevideo, Roku, and Samsung.
- A price increase comes with at least 30 days' written notice and starts after the period you already paid.
Shudder refunds
- AMC does not refund or credit a partial billing period, a partial subscription period, or shows you did not watch, unless the law requires it.
- It may give a credit at its discretion. A credit once does not mean it will give one again.
- Website refunds are the only ones Shudder's own support can process. Apple, Google, Roku, Amazon, and Samsung refunds go to that company.
- Cancel before a free trial ends and the terms say the card is not charged.
Sources · checked 26 October 2026
