How to cancel Savage X Fenty

Cancel in the account

You want the membership stopped and the account kept.

1. 01Log in.
2. 02Use the online cancel option in the account.

The privacy policy says you can also call 1-855-728-2439 or use live chat. It does not name the button. Deleting the whole account is different: that also deletes member credits.

Call customer service

You want a person.

1. 01Call 1-855-728-2439. The privacy page also writes the number as (855) SAVAGEX.
2. 02Say you want the Xtra VIP membership cancelled, and that you want to keep the account.

How to know it worked

• —There is no obligation to join. The privacy policy says the membership can be cancelled at any time.
• —Cancelling the membership is not the same as deleting the account. Deleting the account also deletes member credits, reward points, and order history, and it cannot be undone.
• —If you delete and come back later, you start a new account.

Watch out for

• —A first-purchase promo can apply when you join. Joining and using that offer is still a membership you can cancel.
• —A privacy deletion request waits if you placed an order or started a return in the last 90 days. They finish the order or the return first.
• —Live chat is listed for privacy requests. The privacy page does not print chat hours in the membership section.
• —Mail about the privacy policy goes to Lavender Lingerie, LLC, Attn: Privacy Department, 800 Apollo Street, El Segundo, CA 90245. The same street is used for a signed power of attorney, marked Attn: General Counsel-Privacy Request, Lavender Lingerie, LLC (Savage X Fenty).

Savage X Fenty refunds

• —The privacy policy does not say a membership month already charged is refunded when you cancel.
• —It does say cancelling keeps the account and the credits. Deleting the account deletes the credits.