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Checked 28 October 2026

How to cancel SplashLearn

Studypad, Inc. sells SplashLearn in the US, from San Francisco, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with SplashLearn so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase SplashLearn until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if SplashLearn never cancels
Cancel SplashLearn for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel SplashLearn

Fill out one short form. We mail an official termination letter to SplashLearn's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Studypad, Inc.315 Montgomery StreetSuite 900San Francisco, CA, 94104USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the SplashLearn subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel SplashLearn yourself

TLDR: On the website, open Account Details and click Cancel Subscription, because the mobile app cannot cancel a card or PayPal plan, and cancel in Apple, Google, or Amazon if that store billed you. Access lasts until the period ends, and there is no prorated refund for the period you are in.

Cancel on the website

You paid SplashLearn with a card or PayPal. The mobile app cannot cancel.

  1. 01Sign in to the parent account on the website.
  2. 02Click Parents at the top right.
  3. 03Click Settings, then Account Details.
  4. 04Under Membership Details, click Cancel my trial, or Cancel Subscription if the plan is already paid.

Auto-renew turns off. Access lasts until the end of the current billing period. If the button is missing, the plan may already be cancelled, you may be in the wrong account, or Apple, Google, or Amazon billed you. Those are cancelled in that store. The terms also say to end a recurring charge in account settings, and that they have to confirm they received the notice. A charge already sent is not undone.

Mail a notice

You want it on paper. The terms say to write here.

  1. 01Write that you are cancelling, and include the parent email.
  2. 02Mail it to Studypad, Inc., 315 Montgomery Street, Suite 900, San Francisco, CA 94104.

Questions go to help@splashlearn.com. The same street with Attn: DMCA Designated Agent is only for a copyright notice. A renewal is the same length, at the regular price, unless you turn auto-renew off.

How to know it worked

  • Access lasts until the period you already paid ends.
  • The help page says a cancel made after the renewal time can miss that cycle. The next cycle is the one that stops.

Watch out for

  • A free trial must be cancelled before it ends or the card is charged. If you think a trial was charged by mistake, email help@splashlearn.com.
  • Apple Pay or Google Pay through Stripe is a way to pay. It is not, by itself, an app-store subscription. An App Store, Google Play, or Amazon plan is cancelled in that store, and SplashLearn cannot refund it.
  • If the payment does not go through, you still owe it when they ask.

SplashLearn refunds

  • The terms say you do not get a prorated refund for the period you are in.
  • The help page says there are no further charges after a cancel. It does not promise money back for the current period.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel SplashLearn

  • You cannot log in, or do not remember the email

    The notice goes to SplashLearn in your name and address. No login, no password.

  • You cancelled and another charge arrived

    Check every email you might have used. A second account can still be renewing. A cancel after the renewal time stops the following cycle, not the one already billed.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with SplashLearn until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling SplashLearn

What people ask about SplashLearn.

How do I cancel SplashLearn?

On the website, open Parents, then Settings, then Account Details, then Cancel Subscription or Cancel my trial. An app-store plan is cancelled in that store. Mail goes to Studypad, Inc., 315 Montgomery Street, Suite 900, San Francisco, CA 94104.

Will my child keep the lessons?

Yes, until the end of the period you already paid.

Can you cancel SplashLearn without me logging in?

Yes. The notice goes to SplashLearn in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand SplashLearn off to us$14.95 once · we handle the rest

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