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Checked 28 October 2026

How to cancel StraighterLine

StraighterLine, Inc. sells college courses in the US, from Arlington, Virginia. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with StraighterLine so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase StraighterLine until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if StraighterLine never cancels
Cancel StraighterLine for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel StraighterLine

Fill out one short form. We mail an official termination letter to StraighterLine's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

StraighterLine, Inc.950 N. Glebe RoadSuite 950Arlington, VA, 22203USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the StraighterLine subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel StraighterLine yourself

TLDR: In the student dashboard, open Billing Preferences and finish Membership Cancellation, because the terms say you cannot cancel by phone. You get a confirmation email, money already paid is not refunded, and courses last until the billing cycle ends.

Cancel in the dashboard

You have a membership.

  1. 01Log in to the student dashboard.
  2. 02Click the Account Settings icon on the left.
  3. 03Select Billing Preferences and finish Membership Cancellation.

You get a confirmation email. Note the date the billing cycle ends. That is the last day of the courses. The terms say you cannot cancel by phone. The help page still lists coaches at (877) 787-8375, Monday through Friday, 9:00 a.m. to 6:30 p.m. Eastern, and Saturday and Sunday, 9:00 a.m. to 5:30 p.m. Eastern. The email address is not printed on that page.

Mail a notice

You want it on paper. The privacy policy says the headquarters is here.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to StraighterLine, Inc., 950 N. Glebe Road, Suite 950, Arlington, VA 22203.

Privacy questions go to privacy@straighterline.com. A copyright notice uses the same street, Attn: Copyright Department, and support@straighterline.com. A cancellation is not a copyright notice.

How to know it worked

  • The terms say a cancel takes effect on the next billing cycle, and that processing can take a few days, but the effective date is the day they receive the request.
  • Course progress is saved if you come back. The help page does not say the courses stay open after the cycle ends.

Watch out for

  • A monthly membership is charged every month. A 4-month semester membership and a 12-month membership expire at the end of that term unless you buy another one. The terms do not say those longer plans renew by themselves.
  • You need an active membership to open a course. A course fee itself is a one-time charge.
  • Prices are in US dollars. Tax is based on the bill-to address, and only in states that tax digital goods.
  • A declined card can block the courses or cancel the membership. You still owe the fee, and they can use a collector.

StraighterLine refunds

  • Money already paid is not refunded, including unused days. Their example: charged December 1, cancel December 12, no refund for December 13 through 31, and no further charges.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel StraighterLine

  • You cannot log in, or do not remember the email

    The notice goes to StraighterLine in your name and address. No login, no password.

  • You cancelled and the courses are still open

    They stay open until the billing cycle ends. The confirmation email has that date.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with StraighterLine until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling StraighterLine

What people ask about StraighterLine.

How do I cancel StraighterLine?

In the student dashboard, open Account Settings, then Billing Preferences, and finish Membership Cancellation. The terms say this cannot be done by phone. Mail goes to StraighterLine, Inc., 950 N. Glebe Road, Suite 950, Arlington, VA 22203.

Do I get the rest of the month back?

No. You keep the courses until the cycle ends, and the money already paid stays paid.

Can you cancel StraighterLine without me logging in?

Yes. The notice goes to StraighterLine in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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