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Checked 2 November 2026

How to cancel Sophia Learning

Sophia Learning, LLC, a subsidiary of Strategic Education, Inc., runs Sophia Learning in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Sophia Learning so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Sophia Learning until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Sophia Learning never cancels
Cancel Sophia Learning for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Sophia Learning

Fill out one short form. We mail an official termination letter to Sophia Learning's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Strategic Education, Inc., Office of the General Counsel2303 Dulles Station Blvd.Mail Stop 6CHerndon, VA, 20171USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Sophia Learning subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Sophia Learning yourself

TLDR: Open Profile, then Membership, click Change, then Cancel Membership. The plan renews and bills for the next period unless you cancel. If you are within 30 days of payment and no course has been completed and certified, ask a Learning Coach for a refund by email, phone, or chat.

Cancel in Profile

You can still sign in.

  1. 01Open your Profile.
  2. 02Under Membership, click Change.
  3. 03Click Cancel Membership.

The site says the membership renews on its own, and you are billed for the new period when it does. The pages we opened do not say how many days before the renewal the click has to happen.

Ask for the 30-day refund

It is within 30 days of payment, and no course has been completed and certified.

  1. 01Cancel in Profile, using the steps above.
  2. 02Ask a Learning Coach for the refund by email, phone, or chat.
  3. 03Email support@sophia.org, or call 1-800-341-0327.

Phone hours are Monday through Friday, 9:00am to 5:00pm CT. Chat is Monday through Friday, 8:00am to 8:00pm CT, and Saturday and Sunday, 9:30am to 6:00pm CT. Outside those hours, email. The student office is Sophia Learning, LLC, Capella Tower, 225 South 6th St., Suite 900, Minneapolis, MN 55402.

How to know it worked

  • A cancelled membership does not erase completed courses. They stay available to submit for transfer.
  • A 1-month plan is $99 a month and renews monthly. A 4-month plan is $299 and renews every four months. A 12-month plan renews annually. Prices on the site exclude tax.
  • The free trial does not ask for a card and has no time limit. It covers coursework through the first Challenge. That is not the paid membership.

Watch out for

  • The pages we opened do not promise a refund after 30 days, or after a course has been completed and certified.
  • You can be active in two courses at the same time. Cancelling the membership is separate from dropping one course.
  • Questions about the terms go to legal@StrategicEd.com, or Strategic Education, Inc., Office of the General Counsel, 2303 Dulles Station Blvd., Mail Stop 6C, Herndon, VA 20171. Student help is support@sophia.org.

Sophia Learning refunds

  • Within 30 days of payment, if no course has been completed and certified, cancel in Profile and ask a Learning Coach for a refund.
  • The site does not describe a refund after that window.

Sources · checked 2 November 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Sophia Learning

  • You cannot log in, or do not remember the email

    The notice goes to Strategic Education, Inc.'s office in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Sophia Learning until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Sophia Learning

What people ask about Sophia Learning.

How do I cancel Sophia Learning?

In Profile, under Membership, click Change, then Cancel Membership. For a refund, it has to be within 30 days of payment, with no course completed and certified. Then email support@sophia.org or call 1-800-341-0327, Monday to Friday, 9:00am to 5:00pm CT.

Does Sophia renew?

Yes. The site says the membership renews and you are billed for the new period. Monthly, four-month, and annual plans each renew for the same length.

Can you cancel Sophia Learning without me logging in?

Yes. The notice goes to Sophia Learning in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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