Do it yourself
Cancel Speak yourself
TLDR: If Paddle or Stripe billed you, open Manage Membership and tap Cancel Membership at least 3 days before the next term, and if Apple or Google billed you, cancel in that store. Access lasts until the current term ends, and a cancel does not refund unused time.
Cancel a plan bought on the website
Paddle or Stripe billed you.
- 01Open the Speak app.
- 02Tap Profile, then Settings.
- 03Tap Manage Membership, then Cancel Membership.
- 04Tap Cancel Subscription to confirm.
Do not ask Paddle to cancel it. The terms say the notice has to arrive at least 3 days before the next term, by using the service or by emailing support@usespeak.com. The help page also lists support@speak.com if you get stuck. You keep access until the current term ends.
Cancel an App Store plan
You bought it in the iPhone or iPad app.
- 01Open Settings and tap your Apple ID.
- 02Tap Subscriptions.
- 03Tap Speak, then Cancel Subscription at the bottom.
If Speak is missing, it may be on a Google account or a different Apple ID.
Cancel a Google Play plan
You bought it in the Android app.
- 01Open the Play Store and tap the profile icon.
- 02Tap Payments & subscriptions, then Subscriptions.
- 03Tap Speak, then Cancel Subscription.
Mail a notice
You want it on paper. The terms list this office for customer services.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Speakeasy Labs, Inc., 360 Spear Street, Floor 4, San Francisco, CA 94105.
The same street is also the copyright desk. A cancellation is not a copyright notice. The phone on that copyright block is (707) 397-9360. Text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to stop texts. That does not cancel the plan.
How to know it worked
- Access lasts until the current term ends. The next term is what the cancel stops.
- A cancel is not a refund.
Watch out for
- If Speak is not in the store list, check the other store and the other login.
- Marketing email can be stopped at support@usespeak.com or with the unsubscribe link. Service emails still come.
Speak refunds
- The terms say a cancel does not refund unused time, unless the law requires it or they choose to. A wrong charge can be reported to support@usespeak.com.
- The help page says a refund is a separate request. It points to a refund article and does not print the rules.
- A 14-day withdrawal in the terms is written for consumers in the European Union. It uses the same San Francisco office.
Sources · checked 28 October 2026

