Do it yourself
Cancel Study.com yourself
TLDR: Open the manage-membership page and select Cancel Subscription, or turn off auto-renew with iTunes, PayPal, or Facebook if you signed up there. You keep access for the rest of the billing cycle, and there is no refund for a partial month, unwatched lessons, or an unused membership.
Cancel on the membership page
Study.com bills the membership.
- 01Open http://study.com/member/manage-membership.html and log in with the email and password on the membership.
- 02Select the cancellation link at the bottom of the page.
- 03Choose a reason and select Cancel Subscription.
Study.com says that last step is required. The terms also say you can cancel from My Dashboard, under Membership and Billing, with Cancel Subscription. The cancellation article lists (877) 266-4919. It does not publish hours.
Cancel a membership billed by someone else
You signed up with a third-party account, such as iTunes, PayPal, or Facebook.
- 01The terms say to follow that third party's instructions.
- 02Turn off auto-renew, or unsubscribe, in that account.
- 03Billing details for that membership are in the third-party account.
How to know it worked
- You keep access for the rest of the billing cycle.
- On the next billing date, Study.com says the card is not charged and access is restricted.
- Course progress and viewing history stay if you subscribe again later.
Watch out for
- Study.com says it does not offer free trials. It sometimes offers a paid trial. Cancel before the renewal date or the next month or year is billed.
- Membership fees are billed at the start of the paying period and then each month or year, in US dollars. Fees are fully earned when paid.
- If a payment fails and you do not update the card or cancel, the terms say you still owe the amount and Study.com can keep billing. The billing date can change.
- A teacher membership is a separate plan. The terms say you must be a teacher, instructor, or professor at an accredited school to use it.
Study.com refunds
- The terms say Study.com does not give refunds or membership credits for a partial month or year, for unwatched lessons, or for an unused membership.
- A written promotion can include a refund right. You have to meet that offer's terms. The money-back article says to email support@study.com. Refunds are not sent on their own.
- Completing a course for transfer credit, or passing a professional test, ends eligibility for that refund.
- Study.com's refund page says most requests are reviewed the day they arrive, and a granted refund usually arrives within 3 business days.

