Do it yourself
Cancel Trust & Will yourself
TLDR: Cancel automatic renewal in account settings, or email support@trustandwill.com, at least one day before the renewal date, though the terms do not name the button. The next charge stops, access lasts through the term you paid, and the unused part is not refunded unless the law says they must.
Cancel in account settings
Trust & Will is set to renew.
- 01Log in.
- 02Open account settings.
- 03Cancel the automatic renewal.
The terms do not name the button. Do it at least one day before the next renewal date. You can also email support@trustandwill.com. You keep access until the end of the term you paid. A renewal reminder goes to the email on file. The plan renews at the regular price unless the offer says otherwise. Questions can go to hello@trustandwill.com.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Huge Legal Technology Company, a Public Benefit Corporation, 1111 6th Ave, Suite 550, PMB 40156, San Diego, CA 92101-5211.
The terms print that street as “1111 6th Ave Suite, 550, PMB 40156.” They say to write there to ask for document templates. Email support@trustandwill.com as well so the renewal stops.
How to know it worked
- A cancel at least one day before renewal stops the next charge.
- Access lasts through the end of the term you already paid.
Watch out for
- A price change starts on the next renewal after they tell you. Cancel at least one day before that date if you do not want the new price.
- A discount lasts for the periods in the offer, then the plan renews at the full price. Cancel before the discount ends if you do not want that.
- One trial or discount per household.
Trust & Will refunds
- They do not refund the unused part of a term unless the law says they must.
- Another section says purchases are final and any refund is up to them, case by case.
Sources · checked 29 October 2026
