EndSubscription
Checked 26 October 2026

How to cancel Zety

BOLD LLC runs Zety in the US, from Puerto Rico. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

On your statement as Zety.com · BLD*Zety.com · PP*ZETY

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Zety so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Zety until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Zety never cancels
Cancel Zety for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Zety

Fill out one short form. We mail an official termination letter to Zety's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

BOLD LLC48 Carr 165Suite 6000Guaynabo, PR, 00968-8073USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Zety subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Zety yourself

TLDR: Open My Plan and use the cancel option, or call 800-985-7561, and keep the email with the cancellation number. The 14-day Pro trial is $1.95, then $25.95 every 4 weeks, and a refund may be requested if you cancel before the initial period ends, though refunds are not guaranteed.

Zety charges show up as

  • Zety.com
  • BLD*Zety.com
  • PP*ZETY

Cancel in My Plan

You can still log in.

  1. 01Go to zety.com and sign in.
  2. 02Open your account dashboard.
  3. 03Open the My Plan section and use the cancel option there.

The terms also point to the online cancel page under My Account and My Settings. Wait for the email with a cancellation number.

Cancel by phone

You cannot log in, or want to speak to someone in the US.

  1. 01Call 800-985-7561. Lines are open Monday to Friday 8:00 AM to 8:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 10:00 AM to 6:00 PM, CST.
  2. 02Give the email on the account and say you want the subscription cancelled.
  3. 03Ask for the cancellation number and for it to be emailed to you.

Cancel by chat

You want an answer straight away.

  1. 01Open Zety's contact page and start the chat.
  2. 02Say you want to cancel the subscription and give the email on the account.
  3. 03Ask for the cancellation number and save the chat.

How to know it worked

  • Zety emails a cancellation number for a cancellation. That email is your proof.
  • No email means the cancellation most likely did not finish. The terms say to contact customer service again.
  • The subscription renews until you cancel. The terms say the fee is charged in advance, at the end of each billing period.

Watch out for

  • The pricing page lists a 14-day Pro trial at $1.95. After 14 days it renews at $25.95 every 4 weeks until you cancel.
  • The annual plan is $5.95 a month, billed as $71.40 upfront, and it renews each year until you cancel.
  • The terms say you may sometimes suspend a subscription. A suspension is separate from a cancellation, which sends a cancellation number.
  • The terms say Auxiliant S.à.r.l may also be the merchant on a charge. The US address for a question or complaint is BOLD LLC in Guaynabo.
  • Cancelling does not unpublish a public profile. Unpublish it under Privacy Settings, or delete the account.
  • Resumes and letters stay after you cancel. You can still view and edit them. Printing, downloading, and sharing need an active subscription.

Zety refunds

  • The terms say you may request a refund if you give notice of cancellation before the initial period ends, when an initial period is offered.
  • Zety also says it does not guarantee refunds.
  • Ask for the refund when you cancel. The terms treat it as a request.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Zety

  • You cannot log in, or do not remember the email

    The notice goes to BOLD in Guaynabo in your name and address. No login, no password.

  • You cancelled, but no cancellation number came

    Instead of an email that never arrived, you hold a dated notice and a delivery receipt.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • The $1.95 trial turned into a four-week charge

    The notice dates the cancellation. That is the record a refund request inside the 14-day trial needs.

  • You would rather not chase support

    We post and email the notice, then follow up with BOLD until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Zety

What people ask about Zety.

What is the BLD*Zety.com charge on my statement?

It is Zety, the resume and cover letter builder. Zety says charges can also show as Zety.com or PP*ZETY. BLD stands for BOLD LLC.

Why am I paying every four weeks after a $1.95 trial?

The pricing page says the 14-day Pro trial is $1.95, then $25.95 every 4 weeks until you cancel. The annual plan is separate: $71.40 upfront, then each year.

I cancelled Zety but I am still being charged. What now?

Look for the email with a cancellation number. Without it, the cancellation most likely did not finish. Call 800-985-7561 or use the chat on the contact page. For a formal record, we send BOLD a dated notice with proof of delivery.

Can I get a refund from Zety?

You can request one if you cancel before the initial period ends, when Zety offered one. The terms say refunds are not guaranteed.

Does cancelling Zety delete my resume?

No. Documents stay so you can come back. A published profile stays public until you unpublish it under Privacy Settings or delete the account. Cancel first and get the cancellation number.

Can you cancel Zety without me logging in?

Yes. The notice goes to Zety in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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