Do it yourself
Cancel Bobbie yourself
TLDR: Log in at hibobbie.com and cancel the order 7 days before the renewal date, or the next period is charged. A box that has shipped cannot be cancelled, and subscription payments are not refunded.
Cancel the order in your account
Bobbie bills the formula.
- 01Go to hibobbie.com and log in from the header.
- 02Select the order you want to cancel.
Do it 7 days before the renewal date or the next period is charged. The charge is about monthly, and it is not always the same day. A box that has shipped cannot be cancelled or changed. A one-time purchase is final. You can also call (415) 854-2500 or email hello@hibobbie.com.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Bobbie, 1675 James Parkway, Heath, OH 43056.
The terms say you may contact them about the service at that street. A paper request still has to beat the 7-day mark or the next period is charged.
How to know it worked
- Future renewal charges stop if you cancel in time.
- A shipped order still arrives.
Watch out for
- Subscription payments are not refunded.
- There is no credit for a period you only partly used.
- A price change can happen. The terms say they may change plans or prices at any time.
Bobbie refunds
- Subscription fees are not refunded, except where the terms say otherwise.
- If Bobbie cancels an order after you were billed, they refund that bill.
Sources · checked 28 October 2026

