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Checked 26 October 2026

How to cancel Brilliant

Brilliant Worldwide, Inc. sells Brilliant Premium. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Brilliant so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Brilliant until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Brilliant never cancels
Cancel Brilliant for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Brilliant

Fill out one short form. We mail an official termination letter to Brilliant's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Brilliant Worldwide, Inc.2261 Market StreetSte 4281San Francisco, CA, 94114USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Brilliant subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Brilliant yourself

TLDR: Cancel in Subscription Settings on brilliant.org, or in the App Store or Google Play if that store billed you. You keep Premium until the period ends, and the payment is not refunded.

Cancel on brilliant.org

You bought Premium on brilliant.org.

  1. 01Log in at brilliant.org.
  2. 02Go to Subscription Settings.
  3. 03Select Manage subscription and follow the prompts to cancel.

The terms also point to the Change / Cancel Subscription page. Cancelling stops later charges. Premium access lasts until the end of the current billing period. If a refund option is there, it is separate and labeled Request a refund.

Cancel an App Store subscription

You bought Premium in the Apple App Store.

  1. 01Open Settings, tap your name, then Subscriptions.
  2. 02Select Brilliant, then Cancel Subscription, and confirm.

Brilliant says refunds for this purchase are requested from Apple.

Cancel a Google Play subscription

You bought Premium in Google Play.

  1. 01Open the Play Store, tap your profile icon, then Payments & Subscriptions, then Subscriptions.
  2. 02Select Brilliant, then Cancel Subscription, and confirm.

Brilliant says refunds for this purchase are requested from Google Play.

Email Brilliant support

The cancel steps fail, or you have a billing question.

  1. 01Email support@brilliant.org.
  2. 02Include the email on the Brilliant account and a short description of the problem.
  3. 03Brilliant says it aims to respond within 48 hours.

If Apple or Google Play billed you, Brilliant says it cannot see that billing system. Payment questions go to Apple or Google Play.

How to know it worked

  • Cancelling on the website stops future charges.
  • You keep Premium until the end of the current billing period.
  • The subscription then does not renew.

Watch out for

  • The basic Brilliant service is free. Premium is the paid subscription. It continues until you cancel it, then renews for the same length of time at the price you agreed to.
  • A promotion or free trial converts to a paid subscription when the promotion ends, unless you cancel before then.
  • If a renewal payment fails, the terms say Brilliant can suspend the subscription and keep trying the payment method. When payment arrives, a new period starts on that day.
  • Brilliant can change prices. It says it gives notice by email or on the site.

Brilliant refunds

  • The terms say payments are nonrefundable. There are no refunds or credits for a partly used period. Any refund Brilliant gives is a courtesy, and it does not create an ongoing policy.
  • On the website, some accounts see Request a refund in Subscription Settings. Brilliant says choosing it ends the subscription and refunds the most recent charge. Not every web subscription shows that option.
  • If you do not see it, email support@brilliant.org. Brilliant says charges are nonrefundable except where the law requires a refund.
  • Apple and Google Play refunds are requested from that store.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Brilliant

  • You cannot log in, or do not remember the email

    The notice goes to Brilliant in San Francisco in your name and address. No login, no password.

  • A free trial or promotion was about to become a paid subscription

    The notice dates the cancellation, which is the record you need before the promotion turns into a charge.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Brilliant until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Brilliant

What people ask about Brilliant.

How do I cancel Brilliant Premium?

If you bought it on brilliant.org, open Subscription Settings, select Manage subscription, and follow the prompts. If you bought it in the App Store or Google Play, cancel it in that store. Premium lasts until the end of the current period.

I cancelled Brilliant and I am still being charged. What now?

A website cancellation stops later charges. The current period can still stand. An App Store or Google Play subscription is cancelled in that store, and Brilliant says it cannot see those bills. Email support@brilliant.org, or send a dated notice.

Can I get a refund from Brilliant?

The terms say charges are nonrefundable except where the law requires a refund. Some website accounts see Request a refund, which Brilliant says ends the subscription and refunds the latest charge. Otherwise email support@brilliant.org. Apple and Google Play handle their own refunds.

Does cancelling delete my Brilliant account?

Cancelling Premium stops the renewal. Brilliant's account help says you can deactivate the account or delete it from the Account tab in Settings, on the web or in the app. That is separate from cancelling Premium.

Can you cancel Brilliant without me logging in?

Yes. The notice goes to Brilliant in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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