Do it yourself
Cancel Cambly yourself
TLDR: If you paid Cambly directly, ask support to cancel, and if an app store billed it, cancel in that store, because deleting the app does not stop it. Plans are not refunded except where the law requires it.
Cancel a plan Cambly bills
You paid Cambly directly, not through an app store.
- 01Contact Cambly support and ask them to cancel the subscription.
The terms link to support. They do not print an email address or a cancel button. A subscription renews until it is cancelled. The payment date is on the account, and it can move, for example in a short month.
Cancel an in-app purchase
An app store billed the plan.
- 01Cancel it in that store, under the store’s own rules.
Cambly cannot cancel an in-app purchase. Deleting the app does not stop the renewal.
Mail a notice
You want it on paper. The terms say notices go to both addresses.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Cambly, 440 N. Barranca Ave., #4343, Covina, CA 91723.
- 03Send a copy to Cambly headquarters, 425 Market Street, 7th Floor, San Francisco, CA 94105.
How to know it worked
- The first charge is on the day you sign up, then it repeats while the plan is active.
- If a payment fails and you do not cancel, they may suspend the account and keep trying to collect.
Watch out for
- An early cancel is their choice, including for an app-store plan.
- If they close the account, you can lose access without notice.
Cambly refunds
- Plans are not refunded, except where the law requires it.
- A charge you think is a mistake, on a purchase made directly with Cambly, has to be reported to support within 30 days.
Sources · checked 28 October 2026

