How to cancel Bumper

Cancel in your account

You subscribed on bumper.com and can still log in.

1. 01Log in to your Bumper account.
2. 02Open Contact Us in the footer, choose Cancel My Account, and confirm.
3. 03Or go to My Account, then Edit Account Information, then Cancel My Account.

You can also use the contact form on the My Account page. Bumper says that message is already filled in with a cancel request. Have your 9-digit member ID, or the email you signed up with. The ID is on the dashboard and in the welcome email.

Cancel by phone

You want to call. Bumper lists the number as toll-free.

1. 01Call 1-332-225-9745. The help center says the line is open daily 6 am - 11:30 pm EST.
2. 02Have your 9-digit member ID ready and say you want the membership cancelled.

Cancel by email

You want a written request.

1. 01Email support@bumper.com.
2. 02Give your 9-digit member ID, or the email on the account, and say you want the membership cancelled.

Cancel by chat

You are already on the site.

1. 01Open Chat With Us Live.
2. 02Say you want to cancel and give your 9-digit member ID.
3. 03Save the chat.

The contact page says chat is available 24 hours a day through an AI assistant.

Cancel an iOS subscription

You bought Bumper in the iOS app. Apple manages that subscription.

1. 01On your device, open the Settings app.
2. 02Tap your name, then Subscriptions.
3. 03Tap the active Bumper subscription, then Cancel Subscription.

If there is no Cancel button, or you see an expiration message in red text, Bumper says it is already canceled. A refund of an App Store charge has to be requested from Apple.

Cancel a Google Play subscription

You bought Bumper in the Android app. Google manages that subscription.

1. 01On your Android device, go to your subscriptions in Google Play.
2. 02Select the Bumper subscription.
3. 03Tap Cancel subscription and follow the instructions.

Uninstalling the app does not stop the subscription. You keep access through the current paid period. A refund of a Google Play charge has to be requested from Google.

How to know it worked

• —The cancel article says Bumper emails a confirmation. Keep it.
• —The terms say the membership will not renew, and future recurring charges are canceled.
• —You still owe the current period and any balance already incurred.
• —You can still log in to a deactivated account if you want to subscribe again.

Watch out for

• —Plans start at $27.99 per month. After a trial ends, the membership continues at the standard recurring rate unless you cancel.
• —The terms say abusing the monthly free trial allowance, including with extra accounts, can get the account suspended.
• —A subscription bought in the iOS app or on Google Play is not cancelled by the website, by email, or by deleting the app.
• —A sign-up that does not finish can leave a pending authorization. Bumper says that is not a charge and that it drops off in a few business days.
• —The billing descriptor page says a charge can also show the toll-free number 1-332-225-9745.

Bumper refunds

• —Refunds are case by case. The terms say you are typically limited to one refund per subscription.
• —The billing page says Bumper processes a refund immediately on its side, and that it can take up to 10 days to post at your bank.
• —The terms say a refund can take up to thirty days to appear on the statement.
• —Ask with your member ID or the email you signed up with, by email at support@bumper.com or by calling 1-332-225-9745.
• —Charges made through the Apple App Store or Google Play have to be refunded by Apple or Google.
• —If you dispute a charge with your bank, the help center says Bumper may permanently suspend the account and will not refund that transaction while the dispute is open.