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Checked 29 October 2026

How to cancel GEDmatch

Verogen, Inc. sells GEDmatch in the US, from Germantown, Maryland. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with GEDmatch so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase GEDmatch until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if GEDmatch never cancels
Cancel GEDmatch for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel GEDmatch

Fill out one short form. We mail an official termination letter to GEDmatch's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Verogen, Inc.19300 Germantown RoadGermantown, MD, 20874USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the GEDmatch subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel GEDmatch yourself

TLDR: In account settings, cancel Tier 1 or turn off auto-renewal before the term ends. Access lasts until the end of the term you paid, and fees already paid are not refunded unless they decide the case is unusual.

Cancel in account settings

GEDmatch bills Tier 1 tools.

  1. 01Log in and open account settings.
  2. 02Cancel the paid service, or end the account, before the term ends.

The terms also point to the GEDmatch wiki for how to cancel a recurring payment. They do not print those steps. Auto-renewal can be turned off in account settings. The plan renews for the same length at the regular price. You keep it until the term you paid ends. It does not renew after that. They keep charging until they confirm they got your notice. A charge already sent still stands. Questions can go to support@gedmatch.com or gedmatch@verogen.com.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling Tier 1, and include the email on the account.
  2. 02Mail it to Verogen, Inc., 19300 Germantown Road, Germantown, MD 20874.

The terms list that street as the address. Copyright notices use the same street, Attn: DMCA Designated Agent. Cancel in account settings as well.

How to know it worked

  • A cancel before the term ends stops the next charge.
  • Access lasts until the end of the term you already paid.

Watch out for

  • They will not refund fees you already paid unless they decide the situation is unusual.
  • There is no partial refund of the current term.

GEDmatch refunds

  • Fees already paid are not refunded unless they decide, on their own, that the case is unusual enough for a full or partial refund.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel GEDmatch

  • You cannot log in, or do not remember the email

    The notice goes to GEDmatch in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with GEDmatch until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling GEDmatch

What people ask about GEDmatch.

How do I cancel GEDmatch?

Cancel the paid service in account settings before the term ends. The terms also point to the GEDmatch wiki. Mail goes to Verogen, Inc., 19300 Germantown Road, Germantown, MD 20874.

Do I get this term back?

Not unless they decide the case is unusual. You keep access until the term you paid ends.

Can you cancel GEDmatch without me logging in?

Yes. The notice goes to GEDmatch in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand GEDmatch off to us$14.95 once · we handle the rest

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