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Checked 28 October 2026

How to cancel Credit Sesame

Credit Sesame sells a free membership and a paid premium plan in the US, from Mountain View, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Credit Sesame so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Credit Sesame until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Credit Sesame never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Credit Sesame

Fill out one short form. We mail an official termination letter to Credit Sesame's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Credit Sesame, Attention: Terms of Use800 W. El Camino RealSte 180Mountain View, CA, 94040USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Credit Sesame subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Credit Sesame yourself

TLDR: Open Premium Plan and click Cancel Premium Plan, or cancel in the App Store or Play Store if they billed it. Premium stays on until the billing period ends, and the discount page says a charge is still taken on the last day of that cycle.

Cancel Premium on the website

Credit Sesame billed the premium plan, not Apple or Google.

  1. 01Log in and open the profile or Account Settings.
  2. 02The terms say select Premium Plan. The help article says open the Premium Plan section and click Cancel Premium Plan, then confirm.

Premium stays on until the billing period ends. Cancelling Premium does not close the free membership. To end the free account after that, the terms say open profile and click terminate at the bottom. The help article says Account Settings, then Delete Account.

Cancel in the app or the app store

You use the Credit Sesame app.

  1. 01The terms say open the menu at the top right of the overview tab, then Profile and settings, then Premium Plan, then Cancel Premium Plan. Select the Credit Sesame app and confirm Unsubscribe.
  2. 02If Apple or Google billed it, cancel that subscription in the App Store or Play Store.

Deleting the app does not close the account.

Ask to end it before the period is over

You do not want Premium to stay on until the billing period ends.

  1. 01Email premium@creditsesame.com from the address on the account.
  2. 02Include the full name on the account.

How to know it worked

  • Once Premium is set to cancel, it stays active until the billing period ends.
  • The premium-discount page says a charge is taken on the last day of the current cycle even if you already cancelled.
  • On that same offer page, the first charge is at the end of a 30-day cycle, then $9.57 a month, which that page calls a discount from $15.95.

Watch out for

  • A Sesame Cash card has to be closed before the membership steps. The help article says so.
  • Marketing email has its own unsubscribe. That does not cancel Premium. Transaction emails continue until the account is terminated. Privacy questions can go to privacy@creditsesame.com.
  • Mail about the terms goes to Credit Sesame, 800 W. El Camino Real, Ste 180, Mountain View, CA 94040, Attention: Terms of Use. The help article prints the same street as 800 W El Camino Real #180, Mountain View, CA 94040.

Credit Sesame refunds

  • The terms do not promise a refund of a period already started.
  • The discount page says the final fee is still charged on the last day of the cycle after you cancel.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Credit Sesame
  • You cannot log in, or do not remember the email

    The notice goes to Credit Sesame in your name and address. No login, no password.

  • You cancelled Premium and the free account is still there

    Premium and the free membership are separate. After the paid period ends, terminate or delete the free account with the steps above.

  • You cancelled in the account and Apple or Google still charged you

    An in-app purchase is cancelled in that store, not only inside Credit Sesame.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Credit Sesame until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Credit Sesame

What people ask about Credit Sesame.

How do I cancel Credit Sesame Premium?

On the website, open profile or Account Settings and cancel the premium plan. In the app, use Profile and settings, then Cancel Premium Plan. If Apple or Google billed you, cancel it in that store. Premium lasts until the billing period ends unless you email premium@creditsesame.com.

Where do I mail them?

The terms say Credit Sesame, 800 W. El Camino Real, Ste 180, Mountain View, CA 94040, Attention: Terms of Use.

Can you cancel Credit Sesame without me logging in?

Yes. The notice goes to Credit Sesame in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand Credit Sesame off to us$14.95 once · we handle the rest

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