Do it yourself
Cancel Credit Sesame yourself
TLDR: Open Premium Plan and click Cancel Premium Plan, or cancel in the App Store or Play Store if they billed it. Premium stays on until the billing period ends, and the discount page says a charge is still taken on the last day of that cycle.
Cancel Premium on the website
Credit Sesame billed the premium plan, not Apple or Google.
- 01Log in and open the profile or Account Settings.
- 02The terms say select Premium Plan. The help article says open the Premium Plan section and click Cancel Premium Plan, then confirm.
Premium stays on until the billing period ends. Cancelling Premium does not close the free membership. To end the free account after that, the terms say open profile and click terminate at the bottom. The help article says Account Settings, then Delete Account.
Cancel in the app or the app store
You use the Credit Sesame app.
- 01The terms say open the menu at the top right of the overview tab, then Profile and settings, then Premium Plan, then Cancel Premium Plan. Select the Credit Sesame app and confirm Unsubscribe.
- 02If Apple or Google billed it, cancel that subscription in the App Store or Play Store.
Deleting the app does not close the account.
Ask to end it before the period is over
You do not want Premium to stay on until the billing period ends.
- 01Email premium@creditsesame.com from the address on the account.
- 02Include the full name on the account.
How to know it worked
- Once Premium is set to cancel, it stays active until the billing period ends.
- The premium-discount page says a charge is taken on the last day of the current cycle even if you already cancelled.
- On that same offer page, the first charge is at the end of a 30-day cycle, then $9.57 a month, which that page calls a discount from $15.95.
Watch out for
- A Sesame Cash card has to be closed before the membership steps. The help article says so.
- Marketing email has its own unsubscribe. That does not cancel Premium. Transaction emails continue until the account is terminated. Privacy questions can go to privacy@creditsesame.com.
- Mail about the terms goes to Credit Sesame, 800 W. El Camino Real, Ste 180, Mountain View, CA 94040, Attention: Terms of Use. The help article prints the same street as 800 W El Camino Real #180, Mountain View, CA 94040.
Credit Sesame refunds
- The terms do not promise a refund of a period already started.
- The discount page says the final fee is still charged on the last day of the cycle after you cancel.
Sources · checked 28 October 2026

