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Checked 29 October 2026

How to cancel GenealogyBank

NewsBank sells GenealogyBank in the US, from Naples, Florida. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with GenealogyBank so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase GenealogyBank until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if GenealogyBank never cancels
Cancel GenealogyBank for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel GenealogyBank

Fill out one short form. We mail an official termination letter to GenealogyBank's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

NewsBank, Inc.5801 Pelican Bay BoulevardSuite 600Naples, FL, 34108USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the GenealogyBank subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel GenealogyBank yourself

TLDR: Open Subscription and Payment, click Cancel Subscription, and continue until Finish, and you get an email that it will not renew. A full refund of the first membership is available for 30 days, and after that unused time is not refunded.

Choose Cancel Subscription

GenealogyBank is set to renew.

  1. 01Open Subscription and Payment.
  2. 02Click Cancel Subscription.
  3. 03Continue until you click Finish.

You get an email when it is cancelled. The membership does not renew. Every membership renews and bills the plan you chose until you cancel. A full refund of the first membership is available for 30 days after it starts, if you paid by card and they did not end the account because you broke the rules. For that refund, call 1-866-641-3297, Monday through Friday 8:00 a.m. to 5:00 p.m. Mountain, or email support@genealogybank.com. They must have the cancel by 5:00 p.m. Mountain on the 30th day. If that day is a weekend or holiday, the deadline moves to the next day that is not. After that, you can still cancel online, with no refund of unused time.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to NewsBank, Inc., 5801 Pelican Bay Boulevard, Suite 600, Naples, FL 34108.

The terms list that street as the company’s office. Copyright notices go there too, or to support@genealogybank.com, or 1-866-641-3297. Cancel online as well so you get the confirmation email.

How to know it worked

  • You receive an email when the online cancel is finished.
  • The membership does not renew after that.

Watch out for

  • Books and other shipped goods are not returned unless they sent the wrong item or it is damaged.

GenealogyBank refunds

  • Inside the first 30 days, a card purchase can be refunded in full if you contact them by the deadline and the account was not closed for breaking the rules.
  • After that deadline, unused time is not refunded.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel GenealogyBank

  • You cannot log in, or do not remember the email

    The notice goes to GenealogyBank in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with GenealogyBank until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling GenealogyBank

What people ask about GenealogyBank.

How do I cancel GenealogyBank?

Open Subscription and Payment, click Cancel Subscription, and finish until you click Finish. For a refund in the first 30 days, call 1-866-641-3297 or email support@genealogybank.com. Mail goes to NewsBank, Inc., 5801 Pelican Bay Boulevard, Suite 600, Naples, FL 34108.

Do I get the first month back?

Yes, if you paid by card, contact them by 5:00 p.m. Mountain on the 30th day, and they did not close the account because you broke the rules. After that, there is no refund.

Can you cancel GenealogyBank without me logging in?

Yes. The notice goes to GenealogyBank in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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