Do it yourself
Cancel Classmates yourself
TLDR: Open Account and Billing and change renewal from automatic to manual. That stops future renewals and does not undo one that already happened, and paid fees are not refunded.
Switch renewal from automatic to manual
Classmates is set to renew.
- 01Log in and open Account.
- 02Open Account & Billing.
- 03Change the renewal option from automatic to manual.
That stops future renewals of the current subscription. It does not undo a renewal that already happened. The plan renews for the same length you bought, at the regular price, unless the offer said otherwise. You can also contact Member Care through the site. The terms do not print that email or phone. Fees are not refunded. A chargeback can end the paid service immediately. If they win that dispute, you do not get the money back and the service is not turned back on. They can update an expired card number with the card issuer.
Mail a notice
You want it on paper.
- 01Write that you are turning off automatic renewal, and include the email on the account.
- 02Mail it to PeopleConnect, Inc., 1687 114th Ave SE, Suite 200, Bellevue, WA 98004, Attention: Legal Department.
The terms say a dispute notice goes there by certified mail. An arbitration opt-out uses the same street. Copyright notices go to the Intellectual Property Director at that street, or copyrightnotice@classmates.com. Change the renewal setting in the account as well.
How to know it worked
- Future automatic renewals stop after you switch the setting to manual.
- A renewal that already ran is not undone.
Watch out for
- Sharing the login can end the paid service with no refund.
- They can change the paid service with or without notice.
Classmates refunds
- Paid fees, including renewal fees, are not refunded.
Sources · checked 29 October 2026

