EndSubscription
Checked 26 October 2026

How to cancel Elevate

The Mind Company runs the Elevate app subscription. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Elevate so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Elevate until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Elevate never cancels
Cancel Elevate for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Elevate

Fill out one short form. We mail an official termination letter to Elevate's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

The Mind Company, Attention LEGAL2261 Market StreetSTE 86627San Francisco, CA, 94114USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Elevate subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Elevate yourself

TLDR: Cancel in Apple or Google Play if the subscription is listed there, or in the app under Account Status if it is a web plan. Cancelling is not the same as a refund, which you ask from the company that billed you.

Cancel in the App Store

You subscribed on an iPhone or iPad. Apple bills you.

  1. 01Open the Settings app.
  2. 02Tap your Apple ID. That is the profile photo at the top.
  3. 03Tap Subscriptions.
  4. 04Tap Elevate.
  5. 05Tap Cancel Subscription.

Cancel Subscription is in red. If you see no Elevate subscription, you may be on the free account. Check Me, then Settings, then Account Status. The free account is not a paid plan.

Cancel in Google Play

You subscribed on Android. Google bills you.

  1. 01Open the Play Store.
  2. 02Tap the profile icon at the top right.
  3. 03Tap Payments & Subscriptions, then Subscriptions.
  4. 04Select Elevate.
  5. 05Tap Cancel subscription.

If the row already says Canceled in red, Elevate says it is already cancelled. No subscription at all can mean the free account. Check Me, then Settings, then Account Status.

Cancel a web plan billed by Stripe

Elevate is not listed under Apple or Google. Elevate says that can be a web plan billed through Stripe.

  1. 01Open Elevate.
  2. 02Tap Me.
  3. 03Tap Settings, the gear in the top corner.
  4. 04Tap Account Status.
  5. 05Tap Cancel service, choose a reason, tap Continue, then tap Cancel service again.
  6. 06On the Cancellation instructions screen, tap Manage Subscription. That opens the billing page.
  7. 07Tap Cancel plan, then tap Cancel plan again to confirm.

Stopping after the first Cancel service taps does not finish a Stripe plan. Elevate's web article says the billing page is where you cancel it.

How to know it worked

  • On Apple or Google, the subscription row shows that it is cancelled.
  • On the web, confirm Cancel plan on the billing page.
  • A cancelled trial or paid plan stops the next renewal. Check Account Status under Me, then Settings, if you are not sure which account you are on.

Watch out for

  • Elevate does not publish one price. It says the price depends on your location, the store, currency, and tax. The price in the app, when you tap Upgrade, is the price for you.
  • Monthly, annual, and lifetime options exist. Elevate says the prices on its purchase screens are examples and may not be the current price. You cannot see monthly or lifetime choices while a trial or subscription is still active.
  • A 7-day trial gives access to all games and features, then auto-renews into an annual subscription. Turn off auto-renewal at least 24 hours before the 7th day. Elevate says Apple and Google start taking the payment 24 hours before a trial renews.
  • The free account is not a subscription. It has no paid renewal to cancel.
  • A web plan is bought by asking Elevate's support team. It is then billed through Stripe, not by Apple or Google.

Elevate refunds

  • Elevate's cancel article points you to a separate refund article. Cancelling in the store or on the billing page is not the same as a refund request.
  • Ask for a refund from the company that billed you. That is Apple, Google, or Elevate for a Stripe plan.
  • Elevate does not say that cancelling returns the current period.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Elevate

  • You cannot log in, or do not remember the email

    The notice goes to The Mind Company in your name and address. No login, no password.

  • Elevate is not in your Apple or Google subscriptions

    It may be a Stripe plan, or the free account. The notice still goes to The Mind Company. For Stripe, finish Cancel plan on the billing page. A free account has no charge to stop.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You tapped Cancel service and the web plan kept renewing

    The dated notice does not depend on the last Stripe screen. Elevate says a web plan is finished only after you tap Cancel plan on the billing page and confirm it.

  • You would rather not chase support

    We post and email the notice, then follow up with The Mind Company until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Elevate

What people ask about Elevate.

How do I cancel Elevate on an iPhone?

Open Settings, tap your Apple ID, tap Subscriptions, tap Elevate, and tap Cancel Subscription. If Elevate is not listed, check Me, then Settings, then Account Status. You may be on the free account, or on a web plan.

How do I cancel Elevate if I subscribed on the web?

In the app, open Me, Settings, Account Status, and tap Cancel service. Choose a reason, continue, and tap Cancel service again. Then tap Manage Subscription and tap Cancel plan twice on the billing page. Elevate says that page is where the Stripe plan is cancelled.

How much is Elevate?

Elevate says the price changes with your location, the store, currency, and tax. Tap Upgrade in the app to see the price. Leave that screen if you do not want to buy. Sample prices on the help pages are examples, not a promise of the current rate.

I am on the free account. Do I need to cancel?

No. Elevate says a free account is not tied to a paid trial or subscription. Check Me, then Settings, then Account Status if you are not sure.

Does cancelling Elevate refund me?

Not by itself. Elevate points refund requests to a separate help article. If Apple or Google billed you, ask them. If Stripe billed you, ask Elevate.

Can you cancel Elevate without me logging in?

Yes. The notice goes to Elevate in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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