Do it yourself
Cancel Educative yourself
TLDR: Open the transactions page and cancel auto-renewal at least 24 hours before renewal, or email support@educative.io. You keep access until the period you paid ends, and cancelling during a paid period does not refund that period.
Cancel on the transactions page
Educative bills the individual subscription.
- 01Sign in at educative.io.
- 02Open the transactions page in your account.
- 03Cancel auto-renewal there.
The terms also call this the online account management page. Cancel at least 24 hours before the renewal, or the next period is charged.
Cancel through support
The transactions page will not finish it.
- 01Email support@educative.io.
- 02Give the email on the account.
- 03Say you want the subscription renewal cancelled.
How to know it worked
- The subscription FAQ says access lasts until the end of the period you already paid for, and the plan does not renew after that.
- They do not describe a confirmation email. Keep the transactions page and the support reply.
- You can still sign in after it ends. Paid courses stop. Your course history stays.
Watch out for
- Plans renew by themselves, monthly, quarterly, yearly, or every two years, until you cancel or Educative cancels them.
- Cancel 24 hours before that renewal. The terms say a later cancel does not stop the charge.
- A free trial can ask for a card. It is charged on the last day of the trial unless you cancel 24 hours before that renewal.
- If the main card fails, Educative can charge a second card on the account.
- A price change starts at the next billing cycle. Educative says it gives notice first. Staying on after that accepts the new price.
- A team or employer plan follows that organization's agreement. These steps are for an individual subscription you bought yourself.
Educative refunds
- Cancelling during a paid period does not refund that period. The FAQ states this, and gives an annual plan bought January 1 and cancelled March 1 as the example: access lasts through December 31, with no refund.
- A trial charge that should not have gone through is a support question at support@educative.io. The terms do not promise the money back.
Sources · checked 26 October 2026

