EndSubscription
Checked 26 October 2026

How to cancel Curology

Curology, Inc. runs Curology in the US, from San Diego. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Curology so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Curology until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Curology never cancels
Cancel Curology for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Curology

Fill out one short form. We mail an official termination letter to Curology's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Curology, Inc., Attn: Legal Department6195 Lusk Blvd.Suite 250San Diego, CA, 92121USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Curology subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Curology yourself

TLDR: Cancel in the payment section of your account, or email hello@curology.com, at least two business days before the next shipment. A shipment already billed still goes out, and subscription products are not refunded outside the satisfaction guarantee.

Cancel in your account

You can sign in. The terms say this is done in the payment information section.

  1. 01Go to curology.com and sign in.
  2. 02Open the payment information section of your account.
  3. 03Cancel your membership there.

Do this at least two business days before the next shipment, or the terms say the request takes effect the following month.

Cancel by email

You cannot find the account setting, or you want the request in writing.

  1. 01Email hello@curology.com.
  2. 02Give your name and the email on the account.
  3. 03Say you want to cancel your subscription.

The privacy notice says other questions also go to hello@curology.com. Privacy notice questions go to privacy@curology.com.

How to know it worked

  • The terms say a request at least two business days before the next shipment avoids the charge for that shipment.
  • A request after that takes effect the following month.
  • Once a shipment has been billed and processed, the terms say it cannot be cancelled.
  • Keep the email reply if you cancel by email.

Watch out for

  • Cancel at least two business days before the next shipment. A later request takes effect the following month, so the next shipment can still be charged.
  • A shipment that is already billed and processed still goes out.
  • Weight management consultations and medications are not part of this subscription. The terms say those medication charges are handled by a third-party pharmacy.
  • The card on the account is charged a few days before each shipment.

Curology refunds

  • Outside the satisfaction guarantee, the terms say subscription products are not eligible for return or refund.
  • First-time subscribers may qualify if they submit the satisfaction guarantee form within 90 days of the initial trial order, complete at least two provider check-ins in that period, and upload photos in a message in that same period. The terms say you may then receive a refund of the trial shipment, excluding shipping and handling, and the first full-sized shipment. It is limited to one refund per customer.
  • A processed shipment is not cancelled by the cancellation itself.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Curology

  • You cannot log in, or do not remember the email

    The notice goes to Curology's legal department in your name and address. No login, no password.

  • You cancelled inside two business days of the next shipment

    The notice dates the request. The terms say a late request takes effect the following month. A shipment already billed and processed can still arrive.

  • A shipment was already billed and processed

    The notice stops later shipments. The terms say that processed shipment cannot be cancelled.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Curology until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Curology

What people ask about Curology.

How do I stop future Curology shipments?

Sign in at curology.com and cancel the membership in the payment information section, or email hello@curology.com. Do it at least two business days before the next shipment.

I cancelled and another shipment is still coming. Why?

A request inside two business days of the next shipment takes effect the following month. A shipment that is already billed and processed cannot be cancelled.

Can I get a refund?

Only if you meet the satisfaction guarantee. That means the form, two check-ins, and photos, all within 90 days of the initial trial order. The terms say you may then get the trial shipment, excluding shipping and handling, and the first full-sized shipment. Other subscription shipments are not eligible for a refund.

Does cancelling the subscription stop a separate pharmacy charge?

The subscription terms cover Curology dermatology shipments. Weight management medication is billed by a third-party pharmacy, not as part of this subscription.

Can you cancel Curology without me logging in?

Yes. The notice goes to Curology in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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