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Checked 28 October 2026

How to cancel Epic!

Epic Kids Inc. sells Epic! in the US, from San Jose, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Epic! so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Epic! until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Epic! never cancels
Cancel Epic! for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Epic!

Fill out one short form. We mail an official termination letter to Epic!'s verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Epic Kids Inc.1245 S. Winchester Blvd.Suite 102San Jose, CA, 95128USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Epic! subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Epic! yourself

TLDR: On a computer, open the Parent Dashboard, then Manage Subscription, and click Cancel Subscription, which is for a plan bought at getepic.com, not in an app store. Subscription fees are not refunded.

Cancel a plan bought on the website

You subscribed at getepic.com, not in an app store.

  1. 01On a computer, log in, open Parent Dashboard, and enter your password.
  2. 02Open Account Settings, then Manage Subscription in the Account Status row.
  3. 03Click Cancel Subscription, then Confirm Cancellation. You can skip any special offer.

On an iPhone browser, the help page says Parent Dashboard, then the link to manage account settings, Manage next to Account Status, Manage Subscription, then Cancel Subscription through the prompts. The terms also say you can email support@getepic.com. Cancel before it renews, or the next period is charged.

Mail a notice

You want it on paper. The terms say you may send correspondence to this office.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Epic Kids Inc., 1245 S. Winchester Blvd., Suite 102, San Jose, CA 95128.

The same street is also the copyright agent, marked ATTN: Copyright, with copyright@getepic.com and (415) 944-7975. A cancellation is not a copyright notice. Use support@getepic.com for the subscription.

How to know it worked

  • The subscription continues until you cancel it or they end it.
  • Fees are in US dollars and are not refunded.
  • The price is on https://www.getepic.com/plans. They can change a fee if they tell you first.

Watch out for

  • A parent account covers the children on it. You have to be 18, or have a parent’s permission.
  • An unpaid bill can suspend the account. They can add collection fees.
  • If the terms change in a material way, they give notice. You can end the account before the new terms start by emailing support@getepic.com, and ask for a pro-rata refund of anything prepaid.

Epic! refunds

  • Subscription fees are not refunded.
  • If they change the terms and you end the account before the change starts, you can ask for a pro-rata refund of prepaid services.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Epic!

  • You cannot log in, or do not remember the email

    The notice goes to Epic! in your name and address. No login, no password.

  • You cancelled after the renewal

    The terms say you have to cancel before the renewal, or the next period is billed.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Epic! until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Epic!

What people ask about Epic!.

How do I cancel Epic!?

On a computer, open Parent Dashboard, Account Settings, Manage Subscription, then Cancel Subscription, and confirm. Or email support@getepic.com before the renewal. Mail goes to Epic Kids Inc., 1245 S. Winchester Blvd., Suite 102, San Jose, CA 95128.

Do I get the money back?

The terms say subscription fees are not refunded.

Can you cancel Epic! without me logging in?

Yes. The notice goes to Epic! in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Epic! off to us$14.95 once · we handle the rest

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