Do it yourself
Cancel Gopuff FAM yourself
TLDR: Open Manage Subscription and cancel Fam before the renewal, or the next fee is billed. If you already paid for the month or year, you keep FAM for the rest of that term, and the terms say you do not get a refund.
Cancel in Manage Subscription
Gopuff bills the FAM membership, monthly or yearly, including Student FAM.
- 01Sign in and open your Gopuff account settings.
- 02Open Manage Subscription.
- 03Cancel the Fam subscription.
Cancel before the renewal. If you wait, Gopuff bills the next fee. The US terms do not publish a dollar price. The fee is the then-current price shown when you subscribe, plus tax.
How to know it worked
- The US terms say cancellation is done in Manage Subscription. They do not describe a confirmation email. Save the screen that shows the subscription is cancelled.
- If you cancel a monthly or yearly plan you already paid, you can keep using FAM for the rest of that prepaid term.
- The next renewal fee is what the cancel stops.
Watch out for
- FAM renews by itself, monthly or yearly, until you cancel or Gopuff ends it.
- A free trial is not charged. When it ends, it becomes a paid plan and the card is charged unless you cancelled. Gopuff may not tell you the trial ended.
- Gopuff can charge any payment method on the account if the main card is declined or no longer available. Your card provider may also send updated card details.
- If a price increase is coming, Gopuff says it will notify you and let you cancel before the new price is charged. If you do nothing, the new terms apply.
- Student FAM is part of the same Fam membership and uses the same cancel screen.
- For questions about the service or the agreement, the terms list 855-400-7833 and support@gopuff.com. Those lines are not described as the cancel button. Cancel in Manage Subscription.
Gopuff FAM refunds
- If you cancel a prepaid monthly or yearly plan, the terms say you do not get a refund. You keep FAM for the rest of the term you paid.
- A yearly fee is described as upfront and non-refundable, except where the terms say otherwise.
- If Gopuff cancels your yearly plan, it says it will give a prorated refund for the time left. It does not have to do that if it ended the plan because it decided you broke the terms or harmed someone.
- That prorated amount is for a cancellation Gopuff starts. Your own cancel of a prepaid plan does not refund the fee.
Sources · checked 26 October 2026

