How to cancel Hyundai Blue Link

Call 855-2BlueLink

Blue Link is set to renew.

1. 01Call Blue Link Customer Care at 855-2BlueLink.
2. 02Give your password or PIN and cancel the service.

You can cancel at any time. If you bought the plan online, and the law allows it, you may also cancel online. The terms do not name that button. A trial needs a card on file, and they charge the plan when the trial ends. After the first period, a card on file renews the plan for the same length. The first renewal can be shortened so later ones start on the anniversary. The price can change, and they use the price then in effect. Email customercare@hyundaibluelink.com. The contact block also lists Genesis vehicles at 844-340-9741 and P.O. Box 20850, Fountain Valley, CA 92728. The cancel section prints the Genesis phone as 844-340-9742. You cannot move the plan to another car or person unless they agree. After a cancel they can turn the system off, and turning it back on can cost money.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling Blue Link, and include the email on the account.
2. 02Mail it to Hyundai Blue Link, P.O. Box 83835, Phoenix, AZ 85071-3835.

The terms list that box for Hyundai mail. A dispute notice goes to Consumer Affairs, Hyundai Motor America, Legal Department, 10550 Talbert Avenue, Fountain Valley, CA 92728-0850, by certified mail. Call as well so the cancel is not late.

How to know it worked

• —They refund a pro rata share of fees you prepaid, not counting any amount that was built into the price of the car.
• —That refund runs from the date you ask to cancel, or from the date you prove the car was sold, the lease ended, or the car was destroyed.

Watch out for

• —Tell them promptly if you sell the car, the lease ends, or the car is destroyed.
• —If they end it without cause, they give 30 days’ notice and refund amounts you paid ahead, except money built into the car price.
• —If they end it for a good cause, such as nonpayment, there is no refund and they do not have to warn you.
• —If they learn you no longer own or lease the car and you have not told them, they can end it with no refund.
• —Cars that use 2G or 3G can lose the connection when the carrier drops that network. The terms say 3G support was expected to end in 2022.

Hyundai Blue Link refunds

• —A cancel you request refunds the unused prepaid fees, pro rata, excluding anything included in the vehicle price.
• —A cancel they make for good cause is not refunded.