How to cancel Grubhub+

Cancel in the Grubhub app

Grubhub bills the membership on iOS or Android.

1. 01Log in to your account.
2. 02Tap the Account icon.
3. 03Open the Grubhub+ membership menu.
4. 04Select Manage Membership.
5. 05Tap Cancel membership.
6. 06Confirm Cancel membership.

Cancel at least 24 hours before the next payment. If renewal is January 1, cancel by 11:59:59 PM ET on December 31.

Cancel on grubhub.com or seamless.com

You use a computer. The same membership works on Seamless.

1. 01Go to grubhub.com or seamless.com and log in.
2. 02Click the drop-down menu in the upper right.
3. 03Open the Grubhub+ menu.
4. 04Click Cancel membership.
5. 05Confirm Cancel membership.

Use the same 24-hour cutoff. A Grubhub+ membership transfers between Grubhub and Seamless, except for some corporate accounts.

Cancel a Prime membership

The membership is the free Grubhub+ that comes with Amazon Prime.

1. 01On Amazon, open Your Account.
2. 02Open Manage apps & services with data access.
3. 03Unlink Grubhub and Amazon.

You can also ask Grubhub customer support to cancel this membership. It does not turn into a paid Grubhub+ plan. Ending or pausing Prime ends the benefit. After a pause, Grubhub says to visit amazon.com/grubhub to start it again.

Call Customer Care

You need help with a Prime membership, a charge, or the next payment date.

1. 01Call 1 (877) 585-1085.
2. 02Give the email on the Grubhub account.
3. 03Say you want the Grubhub+ membership cancelled, or ask when the next payment is.

Grubhub does not publish hours for this number. The membership terms also point to the Contact Us page for the same questions.

How to know it worked

• —The app and the website both end on Confirm Cancel membership.
• —The terms do not describe a separate confirmation email. Save the screen that shows the membership is cancelled.
• —After you cancel a paid plan, membership offers last through the end of the current period. Special offers can end sooner.

Watch out for

• —Grubhub+ renews by itself. Monthly plans renew each month on the purchase date. Yearly plans renew on the anniversary. Cancel 24 hours before that payment.
• —If the start date does not exist in a later month, renewal moves to the last day of that month. A March 31 start renews on April 30.
• —A free trial or other promo turns into a paid plan when it ends, and Grubhub bills the fee that day, unless the offer says otherwise. The Amazon Prime membership does not do this.
• —If you cancel during a promo, Grubhub does not charge the membership, and some or all offers can end right away.
• —A promo price does not carry into later renewals unless Grubhub says it does. The next bill is the full fee.
• —Grubhub can charge any payment method on the account, and your card provider may send updated card details.
• —An employer-funded membership is not billed to you. It starts and ends with the employer's plan.
• —If you already pay for Grubhub+ and then add the Prime version, the paid plan ends and the Prime version starts the day after the current billing cycle.
• —Only one Grubhub+ membership is allowed on an account. Signing up for another one ends the one you have.
• —Some benefits, including lower service fees and 5% pickup credit, do not apply to Grocery orders powered by Instacart.

Grubhub+ refunds

• —If you cancel, you do not get a refund or credit unless Grubhub allows one. That choice is theirs.
• —Paid members, including people who converted from a promo, are not eligible for a refund of Grubhub+ charges or for credit on a partly used period, unless Grubhub decides otherwise.
• —You keep membership offers through the end of the period you already paid, except special offers, which can end sooner.
• —Dispute an unauthorized Grubhub+ charge within 60 days of the charge. After that, the terms say you waive the claim.
• —Ask while you cancel. A later message does not, by itself, refund a fee Grubhub calls ineligible.