How to cancel Good Sam

Cancel before the renewal date

Good Sam is set to renew.

1. 01Cancel online, or call 1-866-205-7451.
2. 02Do it before the renewal date.

The terms do not name the button. Phone hours are 8:00 a.m. to 9:00 p.m. Eastern, except major holidays. Questions can also go to 800-234-3450 or info@goodsamfamily.com. A fee change applies on renewal if you do not cancel. They email you about a material change, including a fee change.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling, and include the email on the account.
2. 02Mail it to CWGS Group, LLC, Attn: Good Sam Membership Program, PO Box 6888, Englewood, CO 80155-6888.

That is the contact address in the membership terms. Cancel online or by phone as well so it arrives before the renewal date. A letter can miss that date.

How to know it worked

• —A Standard or Elite cancel takes effect at the end of the term you already paid. You keep those benefits until then, then the account becomes Basic.
• —Points you already earned stay, and new points earn at the Basic rate.
• —Cancelling Basic, or deleting the account, takes effect then. Unused points are wiped.

Watch out for

• —If you do not cancel before the charge, the membership renews and they bill the card on file.
• —A declined card can end the membership. A new card that goes through can start a new term on that charge date. They can also move you to Basic.
• —If they end the account, points and benefits are wiped and they do not refund you.
• —A points dispute goes to CWI, LLC, Attn: Good Sam Rewards, at the same Englewood box, or 1-800-234-3450, within 90 days of the posting.

Good Sam refunds

• —Membership fees are not refunded unless the law says they must be.
• —You do not get cash for unused points.