EndSubscription
Checked 24 October 2026

How to cancel Fitbit Premium

Fitbit LLC provides Fitbit Premium in the US, and Google may bill the paid plan its help calls Google Health Premium. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Fitbit Premium so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Fitbit Premium until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Fitbit Premium never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Fitbit Premium

Fill out one short form. We mail an official termination letter to Fitbit Premium's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Fitbit LLC, Attn: Legal Department (Privacy Policy)1600 Amphitheatre ParkwayMountain View, CA, 94043USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Fitbit Premium subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Fitbit Premium yourself

TLDR: In the Google Health app, open Google Health Premium and tap Cancel membership, which finishes in the App Store or Google Play, or cancel on the Google Store if you bought it there. You keep the plan until the term ends, and the current term is not refunded.

Cancel in the Google Health app

You bought the paid plan in the Google Health app. The last step is in the App Store or Google Play.

  1. 01Open the Google Health app.
  2. 02At the top right, tap your profile picture or initial.
  3. 03Tap Google Health Settings, then Google Health Premium, then Membership benefits.
  4. 04At the bottom, tap Cancel membership.
  5. 05Finish on your phone's app store subscription page.

If you bought it in Google Play with PayPal and it does not appear there, cancel the recurring payment in your PayPal account.

Cancel on the Google Store

You bought Google Health Premium on the Google Store.

  1. 01Go to store.google.com/subscriptions and sign in with the Google Account on the subscription.
  2. 02Select Google Health Premium.
  3. 03Under Payment method, click Cancel subscription.
  4. 04Click Confirm.

Cancel in PayPal

You paid with PayPal, and the subscription does not show in the Play Store or the App Store.

  1. 01Open your PayPal account settings.
  2. 02Cancel the recurring payment there.

Cancel where you bought it

You bought it on fitbit.com, or on a store other than the Google Store, Google Play, or the App Store.

  1. 01Sign in to the store or website where you subscribed.
  2. 02Cancel the membership there.

The Google Store help gives its cancel steps for a Google Store purchase. It sends iOS, Google Play, and fitbit.com purchases to the other help.

How to know it worked

  • Fitbit's paid-service terms say cancellation takes effect at the end of the current term.
  • You keep access until that term ends.
  • Cancelling stops future charges. It does not refund the term you already paid.

Watch out for

  • Google's current US help calls this paid plan Google Health Premium. The same help says you can buy it in the Google Health app, on the Google Store, through fitbit.com, Google Play, or the App Store.
  • Google AI Pro and Google AI Ultra include Google Health Premium at no extra cost. A separate standalone subscription is cancelled on its own.
  • A 1-month trial, once activated, cannot be cancelled. It does not renew, and starting it cancels eligibility for a 3-month trial.
  • Fitbit's terms say a free trial starts billing when it ends unless you cancel before then. The trial's own offer states the exact timing.
  • Fitbit may still send promotional messages after you cancel, until you use the unsubscribe link in those messages.

Fitbit Premium refunds

  • Fitbit's paid-service terms say you do not get a refund for the current term.
  • You only stop the next charges, and you keep the plan until the term you paid for ends.
  • Fitbit may give a refund or credit in a particular case. The terms say that is up to Fitbit, and it does not promise the same refund next time.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Fitbit Premium
  • You cannot log in, or do not remember the email

    The notice goes to Fitbit in Mountain View in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • Google bills the plan

    The notice names the paid plan and the Google account. Google's help says the cancel step is in the Google Health app, the Google Store, or the app store that billed you.

  • You would rather not chase support

    We post and email the notice, then follow up with Fitbit until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Fitbit Premium

What people ask about Fitbit Premium.

Why does the cancel page say Google Health Premium?

That is the name on Google's current US help for this paid plan. It covers subscriptions bought in the Google Health app, on the Google Store, through fitbit.com, Google Play, or the App Store.

Where do I cancel if Google bills Fitbit Premium?

In the Google Health app, tap Cancel membership. That opens the App Store or Google Play page. If you bought it on the Google Store, cancel at store.google.com/subscriptions. If PayPal is the biller and the store does not list it, cancel the recurring payment in PayPal.

Can I get a refund from Fitbit Premium?

Fitbit's paid-service terms say no. Cancelling stops future charges and leaves the current term in place. Any refund or credit is up to Fitbit.

I cancelled and I am still being charged. What now?

A cancellation lasts to the end of the term you already paid. A charge for a new term means it did not cancel. Check the store that billed you. For a formal record, we send Fitbit a dated notice with proof of delivery.

Can you cancel Fitbit Premium without me logging in?

Yes. The notice goes to Fitbit Premium in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand Fitbit Premium off to us$14.95 once · we handle the rest

Start