Do it yourself
Cancel Future yourself
TLDR: Open Update Membership and tap Cancel Membership before the next billing date, or email help@future.co, and you keep access until the cycle ends. The first month can be refunded if you are not satisfied, and a partial month is not.
Cancel in the app
You pay for Future.
- 01Open the Future app and log in.
- 02Tap your profile at the bottom right, then the gear at the top right.
- 03Tap Your Account, then Update Membership, then Cancel Membership.
- 04Finish the short survey.
You can also email help@future.co. Do it before the next billing date. You get a confirmation email. Access lasts until the end of the current billing cycle. Workouts and coach messages stop while it is cancelled. The history is saved.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Future Research, LLC, 11911 San Vicente Blvd., Suite 340, Los Angeles, CA 90049.
The terms say questions about the terms or the service can go to that address, or to legal@future.co. Cancellation email is help@future.co.
How to know it worked
- They email you when the cancellation is processed.
- You keep access until the end of the billing cycle. The next charge stops.
Watch out for
- A free trial needs a card on file and becomes a paid plan unless you cancel first.
- You can pause for 1 or 2 months after 90 active days. Open Profile, then Account, then Update Membership, then Pause Membership. Billing stops during the pause and starts again on its own. You can still message your coach.
- Not using the app does not stop the bill.
Future refunds
- The help page refunds the first month if you are not satisfied. Email help@future.co. Allow 5 to 10 days.
- A monthly plan is not refunded for a partial month.
- A prepaid plan that you cancel early is refunded for the unused time, using $199 a month as the price of the months you used. A 12-month plan cancelled after 1 month is charged $199 for that month, and the rest is refunded.
- The terms say fees already paid are generally not refunded, unless the law or a separate written agreement says otherwise.
Sources · checked 28 October 2026

