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Checked 28 October 2026

How to cancel Found

Found Health, Inc. sells Found in the US, from Miami. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Found so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Found until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Found never cancels
Cancel Found for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Found

Fill out one short form. We mail an official termination letter to Found's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Found Health, Inc.215 NW 24th StSuite 700Miami, FL, 33127USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Found subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Found yourself

TLDR: Open Account Details and click Cancel Membership, or email support@joinfound.com, and they say it takes effect within 24 hours, when app, provider, and prescription access can stop. Fees are final unless the terms say otherwise.

Cancel in Account Details

Found bills the membership.

  1. 01Open the Found app or the portal.
  2. 02Open Account Details.
  3. 03Click Cancel Membership.

You can also email support@joinfound.com. They say a cancel is effective within 24 hours. They may turn off access to the platform right away. Prescriptions and provider access stop on the cancel date. Plan ahead so a refill is not cut off. If you cancel near the end of the period and the next fee still hits, email them to reverse it. The fee does not go up during the first commitment. Taxes can change. The membership fee is not required to get medical care. Email them to ask about care without the fee. Some plans include medicine. GLP-1s and compounded medicine are billed separately unless the plan says they are included. Text STOP only ends texts.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Found Health, Inc., 215 NW 24th St, Suite 700, Miami, FL 33127.

The terms say you may contact them at that street. A dispute notice goes there, Attn: General Counsel. Cancel in the app as well. They try to process cancels quickly, and a letter can miss the billing cutoff.

How to know it worked

  • They say the cancel takes effect within 24 hours.
  • Access to the app, the providers, and prescriptions can stop on that date.

Watch out for

  • Fees are final and not refunded unless the terms say otherwise.
  • If they end the plan for non-payment, or you leave and come back, the price can be higher.
  • They can still collect fees that were already owed before the cancel.

Found refunds

  • A next-period charge that hits because you cancelled at the end of the cycle can be reversed if you email support@joinfound.com.
  • A refund or credit at other times is their choice. One does not promise the next.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Found

  • You cannot log in, or do not remember the email

    The notice goes to Found in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Found until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Found

What people ask about Found.

How do I cancel Found?

In the app, open Account Details and click Cancel Membership, or email support@joinfound.com. They say it takes effect within 24 hours. Mail goes to Found Health, Inc., 215 NW 24th St, Suite 700, Miami, FL 33127.

Do I keep the doctor until the month ends?

The terms say provider access and prescriptions are suspended on the cancel date, and they may turn off the platform right away. Do not wait until you are out of medicine.

Can you cancel Found without me logging in?

Yes. The notice goes to Found in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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