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Checked 28 October 2026

How to cancel Highlights

Highlights for Children handles customer mail in Columbus, Ohio. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Highlights so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Highlights until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Highlights never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Highlights

Fill out one short form. We mail an official termination letter to Highlights's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Highlights for Children Customer Service1800 Watermark DriveP.O. Box 269Columbus, OH, 43216USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Highlights subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Highlights yourself

TLDR: Open My Orders or My Gift Subscriptions, click Actions, then Cancel, or call 1-800-255-9517 for magazines. The cancel page says future deliveries stop immediately, and it does not promise a refund of issues already paid for.

Cancel a magazine

The subscription is a magazine.

  1. 01Log in to your account.
  2. 02If it is a gift, open My Gift Subscriptions at the top left. If it is for your home, open My Orders.
  3. 03Click Actions next to that subscription, then Cancel.
  4. 04Select Proceed.

The help page says this stops future deliveries right away. Turning off auto-renew is a different help page. That page is linked from the cancel article, and the clicks are not printed on the cancel article itself.

Call customer service

You would rather talk to someone.

  1. 01Magazines: 1-800-255-9517.
  2. 02Clubs: 1-800-962-3661.
  3. 03Apps and digital: 1-877-512-8366.
  4. 04Merchandise: 1-800-422-6202.

Phone hours are Monday through Friday, 8:30 a.m. to 6:00 p.m. ET. Chat is Monday through Friday, 10:00 a.m. to 4:00 p.m. ET. Email is a form on the contact page. They aim to answer in 1 to 2 business days. There is no printed email address.

Mail customer service

You want it on paper.

  1. 01Write that you are cancelling, and include the account number and the name on the subscription.
  2. 02Mail it to Highlights for Children Customer Service, 1800 Watermark Drive, P.O. Box 269, Columbus, OH 43216.

The editorial office is a different place: 823 Church St., Honesdale, PA 18431. Do not send a cancellation there.

How to know it worked

  • The magazine cancel page says future deliveries stop immediately.

Watch out for

  • A gift subscription and a household subscription are in different menus.
  • A book club is not the magazine path. The clubs phone is 1-800-962-3661.

Highlights refunds

  • The pages opened do not promise a refund of issues already paid for.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Highlights
  • You cannot log in, or do not remember the email

    The notice goes to Highlights in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Highlights until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Highlights

What people ask about Highlights.

How do I cancel Highlights?

Sign in, open My Orders or My Gift Subscriptions, click Actions, then Cancel, then Proceed. Magazines can also call 1-800-255-9517, Monday through Friday, 8:30 a.m. to 6:00 p.m. ET. Mail goes to Highlights for Children Customer Service, 1800 Watermark Drive, P.O. Box 269, Columbus, OH 43216.

Will the next issue still come?

The help page says cancelling stops future deliveries immediately.

Can you cancel Highlights without me logging in?

Yes. The notice goes to Highlights in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

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