Do it yourself
Cancel Highlights yourself
TLDR: Open My Orders or My Gift Subscriptions, click Actions, then Cancel, or call 1-800-255-9517 for magazines. The cancel page says future deliveries stop immediately, and it does not promise a refund of issues already paid for.
Cancel a magazine
The subscription is a magazine.
- 01Log in to your account.
- 02If it is a gift, open My Gift Subscriptions at the top left. If it is for your home, open My Orders.
- 03Click Actions next to that subscription, then Cancel.
- 04Select Proceed.
The help page says this stops future deliveries right away. Turning off auto-renew is a different help page. That page is linked from the cancel article, and the clicks are not printed on the cancel article itself.
Call customer service
You would rather talk to someone.
- 01Magazines: 1-800-255-9517.
- 02Clubs: 1-800-962-3661.
- 03Apps and digital: 1-877-512-8366.
- 04Merchandise: 1-800-422-6202.
Phone hours are Monday through Friday, 8:30 a.m. to 6:00 p.m. ET. Chat is Monday through Friday, 10:00 a.m. to 4:00 p.m. ET. Email is a form on the contact page. They aim to answer in 1 to 2 business days. There is no printed email address.
Mail customer service
You want it on paper.
- 01Write that you are cancelling, and include the account number and the name on the subscription.
- 02Mail it to Highlights for Children Customer Service, 1800 Watermark Drive, P.O. Box 269, Columbus, OH 43216.
The editorial office is a different place: 823 Church St., Honesdale, PA 18431. Do not send a cancellation there.
How to know it worked
- The magazine cancel page says future deliveries stop immediately.
Watch out for
- A gift subscription and a household subscription are in different menus.
- A book club is not the magazine path. The clubs phone is 1-800-962-3661.
Highlights refunds
- The pages opened do not promise a refund of issues already paid for.
Sources · checked 28 October 2026

