Do it yourself
Cancel Guitar Tricks yourself
TLDR: Full Access renews and charges the card on file until you cancel it. On the website, use the user icon, Billing & Settings, and Cancel Billing, then confirm Cancel All Billing. You can also send your username or account email through the contact form. Guitar Tricks says the account is canceled within two business days after they accept that request. Cancel within 60 days of signing up for Full Access to use the 60-day money-back guarantee. App Store and Google Play plans are canceled in those stores.
Cancel billing on the site
You pay Guitar Tricks directly for Full Access.
- 01Select the user icon at the top right of the home page.
- 02Select Billing & Settings.
- 03Under billing, select Cancel Billing.
- 04Choose a reason. On a monthly plan you can instead choose I Want to Pause My Subscription Billing. Annual plans cannot be paused.
- 05To cancel, choose I Don't Have Time To Practice Guitar.
- 06Click the link There's nothing you can do to keep me as a member. I want to cancel my subscription.
- 07Choose the reason, then click Cancel All Billing.
Send a cancellation request
You want the written path in the terms.
- 01Open the contact form at guitartricks.com/contact.php.
- 02Include your account username or the email on the account, and say you are canceling Full Access.
The terms say the account is canceled within two business days of receipt and acceptance. The copyright block lists Guitar Tricks Inc. at 268 Bush St #4400, San Francisco, CA 94104, with (855) 394-8482 and legal@guitartricks.com. That block is for copyright notices. The cancellation section points to the contact form.
Cancel an App Store plan
You bought Full Access in the Guitar Tricks iOS app.
- 01Open Settings and tap your name at the top.
- 02Tap iTunes & App Store.
- 03Tap your Apple ID, then View Apple ID. Sign in if asked.
- 04Tap Subscriptions.
- 05Tap Guitar Tricks.
- 06Tap cancel and confirm.
Guitar Tricks says Apple controls the billing, so Guitar Tricks cannot refund an iOS purchase. Ask Apple.
Cancel a Google Play plan
You upgraded through the Android app.
- 01In the app, select the three bars at the bottom right.
- 02Select Account.
- 03Use the cancel option there.
You can also change auto-renewal in your Google Play account settings. If the app has no cancel option, the help page says you did not upgrade through Google Play and should cancel on the website. A Google Play refund within 60 days needs the order ID from the in-app receipt. It starts with GPA.
How to know it worked
- A request sent through the contact methods is canceled within two business days after Guitar Tricks receives and accepts it.
- The help article ends on Cancel All Billing. It does not describe a separate confirmation email.
Watch out for
- Full Access renews automatically and bills the payment method on file.
- A price-increase notice is accepted, and the card on file is charged, if you do not cancel within 30 days of that notice.
- Lifetime courses are a one-time fee. The terms say that access lasts only while the account stays active and has not been canceled.
- A monthly plan can be paused from the cancel flow. An annual plan cannot.
Guitar Tricks refunds
- The help page offers a 60-day money-back guarantee if you cancel within 60 days of signing up for Full Access.
- The terms say Guitar Tricks will refund any payment made within 60 days of the payment date.
- Guitar Tricks cannot refund a Full Access purchase made in the iOS app. An Android purchase can be refunded within 60 days if you send the GPA order ID.
