Do it yourself
Cancel HOMER yourself
TLDR: Email support@beginlearning.com at least 24 hours before the period ends, or cancel in the app store if the store billed you, because Begin cannot cancel an in-app plan. Access lasts through the period you paid, and a fee is not refunded just because you cancel.
Email the cancel
You pay Begin directly.
- 01Email support@beginlearning.com from the address on the account.
- 02Say you are cancelling, and include the email on the account.
- 03Send it at least 24 hours before the current period ends.
You can start the cancel any time. It takes effect at the end of the period you already paid. The renewal date is on the Account page, next to the subscription. After the first month, that date can be more than 30 days out. They can move it if they warn you first. The terms do not name a cancel button.
Cancel a plan bought in an app
The app store billed you, not the website.
- 01Cancel it in that store. Begin says it cannot cancel or refund an in-app subscription.
Mail a notice
You want it on paper. The privacy policy says to write here.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Conscious Content Media Inc., 121 Varick Street, Floor 3, New York, NY 10013.
The same contact block lists 1 (800) 341-6691. It does not list hours. Text STOP to stop marketing texts. That does not cancel the subscription. HELP asks for text help.
How to know it worked
- Access lasts through the period you already paid. The next charge is what the cancel stops.
- A free trial becomes a paid plan unless you cancel before it ends.
Watch out for
- A missed payment can suspend or end the account. You still owe the past-due amount.
- A price or feature change is announced first. Cancel before the renewal if you do not want it. Keeping the plan accepts the new terms.
- They can end a subscription without notice. If they do, they may refund the unused time, unless they say you broke the rules.
HOMER refunds
- A fee is not refunded just because you cancel, except where the law requires it or the terms say otherwise. They may still refund, credit, or discount a charge if they choose.
- They may offer new customers a 30-day money-back guarantee. If that offer was on your purchase, it lasts 30 calendar days, and you email support@beginlearning.com. The refund goes back to the original payment method. The terms say other conditions may apply and do not print them.
Sources · checked 28 October 2026
